Quality Administrative Assistant - Hybrid

Company Description

Welcome to a place where people are at the heart of everything we do. 

Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. 

We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you. 

When you join CIMA+, we welcome you to a place that you can call home.

Job Description

Mission

In the Quality and Operational Excellence (Q&OE) team, we are looking for a new member to join as Quality Administrative Assistant. This role will belong to a dynamic individual who can efficiently manage a variety of tasks for several team members. Under the supervision of the Manager, Quality, and in close collaboration with other members of Q&OE, other teams within the IT vice-presidency and employees across CIMA+ sectors, the successful candidate’s mission will be to assist with various tasks related to the quality management system (QMS) to ensure continuity of daily operations.

Primary Responsibilities

• Monitor on emails sent from employees across Canada to be shared inboxes managed by Q&OE, and follow-up accordingly.
• Act as the primary point of contact for CIMA+’s online standard library — receive requests from staff, obtain quotes, arrange for manager approval, execute purchase transactions, maintain standard purchasing and corporate credit card records, and provide user support, as needed.
• Manage purchases for the Q&OE Department, as required, including creation of purchase orders, approval, and monthly credit card reconciliation.
• Format, review, and translate (French and English) a variety of documents, including but not limited to processes, guidelines, presentations, publications, organizational charts, training material, etc.
• Add, update, and manage documents on CIMA+’s platforms (corporate SharePoint, Intelex, etc.) and post monthly quality objective (KPI) results to CIMA+’s intranet and communicate to management, as needed.
• Manage employee records for Q&OE onboarding training — send training invitations, monitor attendance, and follow escalation process, when needed, and ensure logistics for travel of Q&OE team members, as needed.
• Contribute to various data analyses and communication requests in support of the Q&OE team and manage calendar and record minutes for various Q&OE team meetings, as needed. 

Qualifications

• Office Administration diploma with 1–3 years experience
• Bilingual — strong French and English (written and spoken) e.g., the person will have to communicate with CIMA+ employees across Canada 
• Advanced knowledge of the MS Office 365 suite, including Microsoft Teams 
• Attention to detail to deliver quality work with strong interpersonal skills and ability to take initiative and work both independently and as part of a team
• Knowledge of quality and continuous improvement concepts (an asset) and of ISO 9001:2015 (an asset)

Contact Ibrahima Amadou

#LI-Hybrid

Additional Information

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).​

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.​

Accommodations are available on request. Your Business Partner will process your request.