Quality Analyst - Supply Chain

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care – available day one

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• A Day in the Life at Johnson Controls: https://on.jci.com/3CmsdwX

What you will do

The Quality Analyst will work onsite at our Distribution Center Operations facility in Lithia, GA and will be responsible for ensuring applicable quality systems at the site and network level are properly implemented and maintained to effectively meet set performance targets. This includes partnerships with key internal and external stakeholders for Corrective and Preventive Actions to address customer complaints and/or Quality Alerts.

This role will not provide sponsorship to work in the United States now, or in the future.

This is an onsite role in our Lithia Springs, GA location.

How you will do it

• Long term focus in identifying quality operational gaps and executing improvement strategies to resolve issues.

•  Provides measurable input into new processes or standards in support of the overall Customer experience with some impact on the business/functional and overall quality results results. 

• Represents customer needs and concerns to plant management and provides liaison service between customers and appropriate plant personnel and Division staff organizations. 

• Develop and implement quality control procedures and guidelines to ensure that products meet the required standards. Establish protocols for inspecting incoming shipments and assessing overall product quality as requested by any JCI business unit.

• Assist with analysis and compilation of Operational Description Sheets (ODS’s) Best Demonstrated Practices from benchmarked sites.

• Create, communicate and maintain the corrective action system for internal and external suppliers, including root cause analysis, corrective action implementation and effectiveness of 8D’s. Assist with applicable training as needed.

• Respond to Quality Notification Alerts from internal/external suppliers. Partner with Inventory Control and Planning team to freeze potentially non-conformance product. Coordinate inspection process with product owner for rework and physical disposition.

• Participate in Kaizen events and the implementation of Continuous Improvement tools to eliminate waste and meet customer demand in a timely manner.

• Create, maintain and integrate performance data tables. Interpret and evaluate trends and generate improvement recommendations. Creates and maintains visualization dashboards integrating data from multiple systems and sources.

• Collaborates with other functional areas: IT, Manufacturing, Procurement, Sales and Transportation.

What we look for

Required:

• Bachelor’s degree in Supply Chain Management or related discipline and a minimum of three (3) years of Supplier Quality experience OR Associate degree in Supply Chain Management or related discipline and a minimum of five (5) years OR an equivalent combination of education and experience.

• Experience creating user interfaces and gathering data via Power Apps.

• Experience creating data visualization content leveraging PowerBI.

• Experience utilizing Lean, Continuous Improvement and Six Sigma tools.

•  Strong Problem-solving tools and PFMEA experience

• Solid exposure to JDA Warehouse Management System (WMS) or a task driven order fulfillment system for automated operations.

#LI-Onsite

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.