Quality Assurance Analyst

Job Title: Quality Assurance Analyst

Department: PMO

Location: Bengaluru, IN

Reports to: Program Manager

Summary:

The Quality Control Analyst will be responsible for creating test plans and documenting all

findings in a timely manner. The Quality Control Analyst will be required to utilize them

communication skills to work with all relevant stakeholders through the project and ticket life

cycles.

Responsibilities:

• Creates test plans based upon business requirements for projects and tickets.

• Documents all testing findings and tracks testing progress.

• Assigns tasks to IT developers to fix bug tracking.

• Responsible for Conditioning and Staging Accounts on Various credit card and loan

servicing systems.

• Measure adherence to the policies and procedures set forth by our clients, and by US

regulations.

• Exception tracking and reporting of policy guidelines to department managers.

• Follows up with management, including but not limited to, monitoring, and

coaching to ensure established goals and objectives are being met.

• Perform testing of new applications, programs and company initiatives as needed.

• Performing additional duties and responsibilities as required.

Requirements/Qualifications:

• A bachelor’s degree in engineering or equivalent with a good technical background.

• Minimum 3+ years of experience in software quality assurance, preferably in the Fintech

industry.

• Good understanding of SDLC process and has experience with Waterfall & Agile

methodologies.

• Collaborate with various internal teams including developers, business analysts, and

project managers to ensure high-quality releases.

• Participate in review meetings and requirement analysis to provide valuable inputs on

testability and quality aspects.

• Handle technical communications with the Eng & functional teams to understand design

requirements and devise testcases accordingly.

• Must be proficient in Microsoft Office including Word& Excel.

• Maintain accurate documentation and be able to communicate with other departments

in a professional and effective manner.

• Agile related certifications are a plus.

• Experience in developing scalable test automation frameworks and tools for testing

frontend, backend and mobile applications is a plus.

• Candidate should be Ok to work in US shift timings which is currently set to 2PM-11PM

and may change based on projects.

• Candidate should be Ok to work hybrid or full time in our Bangalore office if required.

Soft Skills:

• Excellent verbal and written communication skills.

• Ability to operate well under pressure.

• Flexibility to adapt to changing environments.

• Excellent decision making and problem-solving skills.

• Ability to maintain a high level of professionalism.

• Ability to work with minimal supervision.

• Strong attention to detail.