Quality Assurance and Production Support Analyst Specialist

In this role, the QA/PS will gain a deep understanding of application process and flows and be able to triage production issues, they will operate as main point of contact between technical and business teams identifying data / code issues, regulation compliance and communicating findings and proposed solutions.

Responsibilities

• Oversee testing of billing applications in Pre-Production and Production ensuring code / logic adheres to

• the provided requirements and industry regulations

• Test software via UI and Scripts. Log and Track defects found during testing.

• Assist with integration, regression, and various other testing

• Identify test requirements from specifications, map test case requirements and design test

• coverage plan.

• Identify and recommend changes to increase effectiveness and quality of application

• Communicate with Users / Business / Technical teams to address bugs / data integrity

• User Acceptance testing plan created and attached prior to beginning UAT phase of project

Qualifications

• Bachelors degree (B.A.) from four-year College or University

• High level of salesforce.com knowledge, including but not limited to object design and

• reporting structures.

• Experience working in GitLab

• Solid organizational skills including attention to detail and multi-tasking skills

• Ability to communicate with stakeholders of all backgrounds (IT, Business, etc.)

• Ability to provide logical guidance in a fast paced and quickly changing environment

• Insatiable curiosity: Ability to learn new software quickly

• Problem Solver: Driven by intuition and curiosity to resolve and learn the unknown.

• Thoughtful Go Getter: Willingness to fail and learn from it, while not waiting around.

• Collaborator: Open and fulsome communicator who raises their hand as much as they listen.

• Service Orientation: You have no issue making other people’s problems your own.

• Technical Mindset: Loves it, gets it and thinks about how by using it they can improve

• something, anything, everything.

Base pay range: $63,750 - 89,250, commensurate with experience.

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