Quality Assurance Coordinator

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday to Thursday, with the option to work remotely on Fridays.

About the Role

As Quality Assurance Coordinator, you will analyze and verify Kohl's print and digital marketing projects to ensure compliance with legal requirements (including disclosures), consistency between exposures, customer clarity and accuracy and alignment with project documentation.

What You’ll Do

• Utilize various forms of project documentation to verify and ensure the accuracy of all omnichannel marketing projects through multiple stages of the review process (including accuracy of dates, barcodes, QR codes and brand assets)

• Analyze content to ensure all legal requirements are met, and the project is aligned with Kohl’s standards, including verifying disclosures and whether requested changes have been made appropriately throughout each stage

• Manage time and overlapping deadlines effectively and fluidly within an omnichannel team workload 

• Facilitate issue resolution as it relates to assigned workflow 

• Communicate effectively with partners throughout and beyond Marketing to ensure clear transmission of identified issues, accurate execution and adherence to deadlines

• Navigate various digital platforms and formats, including desktop computers, tablets, mobile apps, mobile simulators, content management systems and staging sites

• Provides in-depth analysis and recommendations regarding software and department initiatives as they relate to the team’s processes and procedures

• Maintain documentation and procedural updates for the Quality Assurance Team 

• Additional tasks may be assigned

What Skills You Have

Required

• Bachelor's degree in English, Journalism, Communications or related field

• 2+ years of experience in proofreading/writing position

• Ability to work independently as well as in a team-oriented environment, following complex documentation

• Ability to multitask, take initiative, drive positive change and troubleshoot issues

• Ability to meet tight deadlines and juggle multiple priorities

• Possesses strong organizational and time management skills

• Strong verbal and written communication skills

• Expert knowledge of Google products

Preferred

• Knowledge of omnichannel marketing processes 

• Experience in a retail environment