Quality Assurance Engineer-I/II

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

About the Role

• As a Quality Assurance professional, you will be responsible for ensuring the quality and reliability of products or services through systematic testing and inspection processes.
• Your role will involve collaborating with cross-functional teams to identify and address issues, improve processes, and uphold quality standards.

Responsibilities

• Test Planning and Strategy:

Develop comprehensive test plans outlining the scope, approach, resources, and schedule for testing activities.

Collaborate with development and product teams to understand requirements and specifications.

• Test Execution:

Execute various types of tests, including functional, regression, performance, and integration testing.

Use automated testing tools and frameworks to streamline testing processes.

Record and document test results, and analyze them to identify patterns and trends.

• Defect Tracking and Management:

Identify, report, and track defects, ensuring timely resolution and communication of issues.

Work closely with developers and other stakeholders to reproduce and isolate reported defects.

• Process Improvement:

Continuously evaluate and improve QA processes to enhance efficiency and effectiveness.

Provide feedback to the development team on areas for improvement in the software development life cycle.

• Collaboration:

Collaborate with cross-functional teams, including developers, product managers, and business analysts, to ensure a shared understanding of quality objectives.

Participate in design and requirement reviews to provide input on potential quality issues.

• Documentation:

Create and maintain documentation related to testing processes, test cases, and procedures.

Generate test summary reports for project stakeholders.

Skills

• Experience with automated testing tools (e.g., Selenium, JUnit, TestNG).
• Knowledge of programming languages (e.g., Java) for test automation.
• Understanding of Agile/Scrum methodologies.
• Certification in Quality Assurance (e.g., ISTQB) is a plus.

Experience and Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 2-3 proven experience in software quality assurance, testing, and test automation.
• Familiarity with testing methodologies, tools, and best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Detail-oriented with a focus on delivering high-quality results.

Equal Opportunity

Zeta is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success