Quality Assurance Engineer, Manual (FieldRoutes)

Get to know us:
We're FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industry . Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our platform automates all aspects of field service operations for enterprise and small businesses, enabling them to accelerate growth, streamline operations, increase customer retention, and maximize revenue.
When you join our team, you'll be joining one of the fastest growing companies in the US with an award-winning culture that's been celebrated by Inc. Magazine and Forbes . Trusted by over 1,700 field service companies across thousands of locations, our software helps clients manage upwards of a billion dollars in revenue. Our partnership with ServiceTitan will enable us to accelerate investment in our technology and people while maintaining our flexible startup culture.
Ready to make your career move?
The Software QA Engineer (Manual) role is a remote position ideal for those with extensive knowledge in SDLC. You will share our goal to create the best product in the market. As our Software QA Engineer, you will be responsible for planning test scenarios for new and existing functionalities of the application. You should be comfortable with and have experience working in small, fast-moving teams with "just enough" process.
What you'll do:

• Validate data on frontend v/s backend using SQL queries.
• Pull developers code to local domain and execute test cases on local.
• Perform database updates or changes as per requirement.
• Write manual test cases in detail manner prior to US delivery and execute them within the sprint.
• Work close with dev and product to deliver a defect free user story.
• Execute API scripts and validate response in POSTMAN, backend and frontend.
• Available to work during the weekends or long hours in case of high priority business requirements
• Switch between different branches using Linux commands or any other tools to execute test cases on new features and perform apple to apple comparison.

What you'll bring:

• At least 3+ years of experience testing software.
• At least 2 years of experience working within Agile environment. Understanding of Agile SDLC.
• At least 2 years of SQL experience, specifically joining tables and writing basic queries.
• You have a passion for performing manual tests, but you love to automate the test cases as much as you can
• Candidate must have knowledge in Git
• Candidate must have experience with SQL
• Candidate must have excellent problem-solving skills
• Candidate must have good communication skill
• Bachelor's degree in Computer Science or related field preferred
• Automation using selenium is a plus
• Knowledge in Zephyr with Jira is a plus

Where you'll work:
We're 100% remote with HQ located in McKinney, TX
Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.