Quality Assurance Manager

Harmon, Inc.

You will be responsible for managing and driving continuous improvement in Harmon’s Quality Assurance and Quality Control Process. This will optimize and standardize Harmon Manufacturing’s current QA/QC plan across the facilities, improving upon the talent and depth of our site quality teams, and building a continuous improvement culture for Quality throughout each Project’s lifecycle cross functionally between Operations, Engineering, Manufacturing, and Supply Chain. This position reports to the Director, Manufacturing Excellence located in Dallas Texas.

POSITION DESCRIPTION

Your contributions to the team

Partner with Director of Manufacturing Excellence and Plant Managers to lead quality assurance and controls through entire project lifecycle.

• Optimize current QA/QC plan and standardization

• Manage team of QC Leads/Techs for mfg. facilities

• Develop and conduct internal and external audit processes to identify and address non-conformances.

• Build QA/QC into Apogee Management System (AMS) through KPI standardization, tier meeting structure, training, and development of control plans.

• Partner and coordinate with Engineering & Operations to improve upon; Revision Control; Harmon Engineering Standards; Deviation Control; Vendor Quality; Escalation Process; and Clear Communication Protocols.

EXPERIENCE

What you need to be successful

• Bachelor's Degree (B.S.) in relevant engineering degree is preferred

• 7-10 years of experience in quality management

• Experience in manufacturing and construction (Preferably in glazing)

• Continuous Improvement experience – Six Sigma Green Belt/Black Belt Preferred

• Previous experience in Quality Assurance and Quality Control Programs & CAD.

KEY KNOWLEDGE, SKILLS & ABILITIES

Strengths that are important to Harmon

• Collaborate: Encourage collaboration with your peers and leaders

• Do the right thing: Deliver excellence, treat each other with respect

• Value a balanced life: Reward each other’s contributions and cultivate a welcoming environment

• Focus on results: Maintain a strong desire to execute through customer focus and attention to detail

• Be flexible: Adjust quickly and effectively to shifts in business and project needs

• Attain clarity and alignment: Ensure you have clarity and alignment before moving forward

Strengths that are important for your role

• Risk Management: The ability to identify potential risks, insights into the challenges, pitfalls, and strategies necessary for successful execution

• Leadership: Engage and motivate direct reports, coworkers, peers, and leaders to set clear expectations

• Problem Solving:

  Make decisions based on information provided and enhance others' problem-solving capacity

• CI/Lean Expertise: Advanced proficiency with CI techniques/principles; Lean, Six Sigma, Kaizen methods, 5S, leader standard work development methods

• Change Management: Operate within a team environment, and highly dynamic situations, by building consensus through collaboration

• Travel: Ability to travel 50-70% of the time to support three manufacturing plant locations in the US and Canada: Dallas, Cincinnati, and Toronto Skilled in CAD technologies. Ability to interpret architectural drawings and understand project specifications. Ability to perform thermal analysis.

• Extreme ownership: Take full responsibility for results, regardless of outcomes
  

Equal Employment Opportunity/Women/Minorities/Protected Veterans/Individuals with Disabilities

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Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.