Quality Assurance Manager

THE STORY

When we started in 2012, we set out to reinvent men's basics — with underwear and socks as our starting point. Today, we are a full-fledged menswear brand that powers radically-efficient wardrobing. Rooted in smart design and performance fabrics, our products are engineered to work together through our pioneering “Daily Wear System”.  

As we continue to expand our product offering and distribution beyond e-commerce, we are looking for passionate, proactive, strategic, and creative problem-solvers to join our rapidly growing team. If that sounds like you… keep reading.  

THE ROLE

Mack Weldon is looking for a Quality Assurance Manager to oversee the execution of all production to ensure that our established brand standards are being met. As a leader of this role, you will drive root cause investigations of any manufacturing defects, while also overseeing the testing and inspection execution of daily manufacturing. Our ideal candidate is a self motivated, logical thinker who is experienced in analytics and problem solving abilities.

WHAT YOU'LL DO

• Manage processes to ensure that products meet the required specifications for quality, function and reliability based on the company's customer defined protocols and industry recognized standards.
• Communicate with labs as required to resolve any testing or inspection discrepancies.
• Manage the timing and execution of testing and inspection reports to ensure compliance with our standard requirements
• Drive resolution of manufacturing deviations, root cause investigations, impact assessments and corrective action/preventive actions within time allotted
• Evaluate all fit samples upon receipt, and highlighting discrepancies
• Oversee factory evaluation process, and make recommendations for further action
• Maintain data entry of all relevant fabric and garment testing and inspection; manage historical data to reference for factory or product grades

WHO YOU ARE

• 3-4 years or more of experience in apparel production and sourcing with overseas factories and agents
• Understanding of textile fibers, fabrics, and apparel properties.
• Must have knowledge of pattern making & garment construction, as well as technical experience in cut and sew knits and wovens.
• Possess thorough understanding of chemical/analytical testing, manufacturing processes, laboratory test methodology, ratings analysis as well as industry and consumer tolerances.
• Logical thinker, strong analytical, and prompt problem solving abilities
• Possess a high degree of ownership and integrity, attention to detail
• Strong ability to adapt to frequent changes and thrive in a fast-paced and deadline-driven work environment

WHAT MAKES US SPECIAL

• It’s all about the people. To us, diversity is a strength. We check our egos at the door and value all backgrounds and experiences. From our employees to our customers to our partners—we build relationships that last.
• We give a s***. Every detail matters. We research, we test, we adjust. We take pride in everything we do by being thoughtful in our decision making and design process. 
• We put our money where our mouth is. We work with ethical and humane partners, we act with integrity and trust, and we take ownership of our actions and mistakes.
• We build for the future. First, we listen; then we think, plan, and act for the long-term. We see problems as opportunities and take calculated risks to build a company that lasts. 

THE PERKS

• Full insurance benefits
• Open vacation policy
• Hybrid office model (in office M/T/Th)
• Great location in the heart of Nomad district
• Office snacks and drinks
• Thursday happy hours
• Free Mack Weldon gear
• Salary range of $90,000 - $120,000 *This range represents the low and high end of the anticipated base salary range for this NYC - based position. The base salary will depend on numerous factors such as: experience and qualifications for the role, experience level, skillset, and balancing internal equity relative to other MW employees.