Quality Assurance (QA) Associate

If you are a person who embraces the opportunity to provide quality assurance and testing expertise while working on large scale web-based applications, who actively looks for ways to leverage your analytical and problem-solving skills to improve product quality, who has experience validating functional and technical specifications on software releases, who enjoys working with an innovative team on long-term development initiatives, then The Rockport Group is the place for you.
Position Summary
We are seeking a quality assurance (QA) associate to join our team at The Rockport Group. This person will be responsible for testing activities across multiple web-based applications. This candidate will collaborate with other members of the Product team through the software development lifecycle (SDLC) and the software testing lifecycle. In this position, you will strive to maintain and improve product quality using analytical and problem-solving skills to validate the release of software against functional and technical specifications. You will have active participation in understanding the functionality and enhancements of the product(s) Rockport supports. Following the latest industry practices you will design, modify, and execute test plans and test cases to ensure that functional specifications are recorded, tested, and fulfilled using project management and defect tracking tools, and will participate in process documentation activities.
About Us
At the Rockport Group, we enjoy collaborating to solve challenging data management needs using the latest cloud computing technologies. We give each other the autonomy to make decisions and the space to learn from both our mistakes and our successes. We hire highly skilled professionals, then cultivate their passion for learning by creating an environment that both inspires and challenges team members. At The Rockport Group, we believe your potential is one of your strongest assets.
Responsibilities

• Work closely with the Product team (business analysts and software engineers) throughout the entire SDLC with an understanding of the requests and solutions delivered
• Create, execute, track, and report on test case results for system integration testing, regression testing, system testing, user acceptance testing, and performance testing throughout the entire Software Testing Lifecycle for large scale projects
• Interpret requirements to create and manage test data and validate functionality based on use-cases
• Validate business rules within the application
• Log and track project issues as they are encountered using project management and defect tracking tools and know when to escalate urgent and complex issues
• Work with developers to perform root-cause analysis and preliminary problem diagnosis
• Work on department-wide activities such as process documentation and procedures and assist with efforts to automate testing
• Perform other related tasks as needed to ensure customer service and quality delivery

Aptitude

• A "can-do" attitude, comfortable rolling-up sleeves to get the work done, and meeting deadlines
• Apply prior professional experience to new contexts to deliver solutions to complex problems
• Strong communication and collaboration skills - the ability to understand and express concepts, directions, and ideas effectively through writing, speaking, and presenting
• Strong attention to detail with an ability to analyze issues and use problem-solving methods to find solutions
• Demonstrated ability to quickly grasp new technologies, tools, concepts, and industry-specific processes
• Comfortable working in a fast-paced dynamic environment
• Self-driven, constant learner

Requirements

• Bachelor's degree or equivalent relevant work experience (BA/BS in Computer Science, Finance, MIS, Engineering preferred)
• 3+ years experience as a Quality Associate in an IT Product/Services company performing manual testing
• Strong QA domain knowledge and proficiency with QA methodology
• Knowledgeable and experienced with testing web-based software (AWS preferred)
• Experience using Atlassian suite including Jira and Confluence
• Familiar working with Agile/Scrum methodology
• Bonus points
  • SQL, including an understanding of queries, stored procedures, functions, and views
  • Test automation experience
  • Financial Services Industry

About the Perks
We offer a competitive salary and benefits suite including Medical/Dental/Vision, 401(k) matching, flexible work options, a generous time-off policy, career development, peer recognition, and other fun perks. For a full list please refer to the Benefits @ The Rockport Group section of our careers page.
Interested in the position and think you are a good fit? Please apply. We look forward to talking with you.
The Rockport Group a Commercial Real Estate lending management Software as a Service (SaaS) system that allows for complete organization and analysis of clients' internal information related to CRE lending: analytic tools, a centralized information repository for deal documents, ad hoc reporting, excel integrations, asset-specific chart of accounts, full disaster recovery/security protocols, user-defined fields for custom integrations into a client's workflow and a full audit trail for every field in the system for compliance concerns. https://www.therockportgroup.com/
The Rockport Group is an Equal Opportunity Employer. Refer to our careers page for more details.
Note: Must be United States-based, preferable eastern or central timezone. Currently, this position is remote, flexible for remote or hybrid in the future. Must be authorized to work in the United States. Rockport generally does not sponsor individuals for employment-based visas for this position. This posting is intended for individual applicants only. Search firms and agencies should reach out to us separately.