Quality Conformance Auditor

Who We Are
Munchkin is one of the most innovative and fast-growing consumer product companies in the world! With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
Founded in 1990, Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart and Amazon and has global distribution in over 50 countries. We are industry leaders in design and innovation with over 140 international product and brand design awards in the past 5 years and growing!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal welfare have committed to animal conservation.
After 30 years of being a leader in the baby industry, Munchkin is growing up and expanding our business reach to even more consumers with the launch of Curio, a highly curated line of home goods inspired by curiosity.
There is no better time than now to join Munchkin as we embark on our next and biggest growth journey moving us into technology focused, higher valued products, and household consumer goods. Munchkin is growing up and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.
What You'll Do
The primary responsibility of the Quality Conformance Auditor is to ensure the highest level of order, product quality and 100% adherence to customer routing guide requirements for all shipments. This will be accomplished in part by performing random and planned audits to check for accuracy, quality of shipments, products, and conformance. A key component will also include addressing and providing supporting documents to dispute chargeback claims from all customers. Responsibilities include driving improvement in conformance and increases in the level of 100% quality, objectives, and customer expectations consistently.

• Assists with a variety of conformance and quality audits in accordance with audit programs through the application of established policies and procedures
• Respond to all chargeback claims from any and all customers with comprehensive evidence to dispute the charges
• Checks and documents the work of others according to established guidelines, including performing audits in Shipping, Receiving and Outbound areas
• Maintains Routing Guide, process conformance, and quality assurance programs
• Scans all items in designated boxes while looking for defects or damage
• Performs full order audits looking for broken pallets, damaged products, proper labeling, and proper packaging
• Visually inspects product for damage, missing items, or mismatched items
• Uses RF scanner to check for accuracy
• Physically counts to ensure accuracy in inventory and shipments in a randomized fashion
• Assists other members of the DC team, in any way possible, as determined by DC management
• Utilizes audit techniques to document and determine the effectiveness of internal controls (i.e. interviews, observation, flow charting, compliance and substantive testing). Able to independently identify risks in a given process
• Other duties as assigned

Bring It!

• General knowledge of Distribution Center layout
• Certification to drive forklifts, order picker, and turret powered industrial trucks
• Proven ability to work safely with above average accuracy
• Strong mathematical skills such as addition, subtraction, multiplication and division without a calculator are required
• Strong oral and written communication skills
• WMS (Warehouse Management System) Reporting is preferred
• Ability to lift up to 45 pounds independently

We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, generous employer-matched 401(k) plan, Paid Childcare Leave, among other benefit plans. Our total rewards are top of market and includes competitive salary, bonus and opportunities to earn equity. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
To give our people flexibility, we offer hybrid work environment with opportunities for half-day Friday's all year around and provide annual weeklong global office closures giving our people a chance to recharge.
Salary: $18/hour
To learn more, visit us at www.munchkin.com .
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status.
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