Quality Control Specialist III

If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Six weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

The Quality Control Specialist III role completes audits on a random sampling of the following reports to ensure adherence to internal policies, processes, and external regulations: New Consumer and Business Accounts; New Consumer and Commercial Loans; BSA. The role is responsible for communicating findings to appropriate parties to help mitigate recurring issues, identifying trends, recommending solutions, and adhering to all Federal and State laws and regulations and governing applicable to the Credit Union, including the Bank Secrecy Act.

The primary function of this role is New Account, New Loan, and BSA quality control; Additional tasks may include share file maintenance reviews, training employees on quality control duties, various report audits, and additional quality control functions.

· Reviews a monthly sample of all consumer and business loan types for completeness and compliance with applicable state, federal, and Credit Union requirements and policies, including underwriting compliance, documentation compliance, disclosure compliance, and re-verification of key decision factors

· Reviews a monthly sample of all new consumer and business account for completeness and compliance with Credit Union requirements and policies, including underwriting compliance, documentation compliance, and disclosure compliance.

· Reviews a monthly sample of BSA reports for completeness and compliance with applicable state, federal, and Credit Union requirements and policies, including the Bank Secrecy Act.

· Aggregates all review sources for trending and recurrence

· Error reporting

· Maintains effective documentation of reviews in accordance with procedures

· Collaboration with Leaders and Business Partners on remediation of findings and improvements in process.

· Tracks documented responses to findings and follow-up on remediation

· Reports loan fraud to appropriate management if discovered

· Assists with additional reviews as requested

· Escalation Point for Team

· Subject Matter Expert on complex reports

Quality Control Manager

This role does not have supervisory responsibility

· Equivalent to a two-year college degree, completion of a specialized course of study at a business or trade school, or demonstrated experience within financial institutions

· Minimum 5 years of progressive financial institution operations experience or quality control

· Minimum 4 years’ experience in consumer/business lending compliance, processing and/or underwriting

· Ability to comprehend and analyze loan applications, underwriting decisions, credit reports, and loan documentation

· Knowledge of new account operations processes

· Strong organizational skills and attention to detail

· Proficient verbal and written communication skills

· Strong knowledge of Microsoft Excel and Word

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs. of force occasionally to lift, carry, push, pull, or move objects.

Full time / 40 hours per week

Non-Exempt

Basecamp, Broomfield CO

We value in person relationships and are a face-to-face culture but allow for remote work 50% of the time over a two-week period.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.