Quality Control Supervisor

Job Description:

The Quality Control Supervisor is responsible for all Quality Control on finished product being shipped from the Cambria Processing Facility. This individual will also recommend any insights on design aesthetic specifications. This position supervises the Quality Control department, which includes personnel, policies, and Quality Control SOPs. 

Essential Duties and Responsibilities:

• Oversee Quality Control of outbound finished product and supervise Quality Control Inspectors 

• Ensure that the Cambria Plant inspection standards, procedures, and equipment provide reliable results in the detection and prevention of shipping products that do not meet quality requirements

• Provide leadership for continuous improvement, resulting in productivity gains from doing it right the first time

• Provide quality metrics back to production to facilitate problem solving and process improvement 

• Involved with the QA Finish Manager in the coordination of all staff hiring needs. This will include being involved in the interview and hiring process

• Works with the Training Department with all new-hire training and performs weekly new-hire meetings with those employees to determines that week’s training progress

• Perform employee time clock audits daily to make sure each employee punches are accurate and current

• Coordinate and meet with the QA Inspectors and go over the QA Inspection Report Card and discuss any design related challenges and design grading consistency

• Manage the disposition of finished product through implementation of procedures for assuring product segregation 

• Send out Daily Design Rejection Summary to help give feedback to the Process Control and Soft Line Teams on possible design defect challenges

• Work with the QA Finish Manager to coordinate weekly, monthly and quarterly departmental staff touch bases and meetings

• Make appropriate Cambria Plant level quality decisions and participate in regional decisions around product disposition

• Work with the Planning Team picking out any special request slabs for customer orders and coordinate them on to the correct loads

• Train, mentor, and develop Cambria Plant personnel in the daily use of quality tools

• Coordinate with QA Finish Manager to write and perform all 6-month and yearly employee performance reviews 

• Responsible for the auditing and approval of all Quality Control finished products 

• Review and approve any domestic and/or international shipments 

• Oversee return product process and make sure it is accurately processed 

• Manage all design standards for Polish Line and Soft Lines 

• Keep work area clean and orderly 

• Perform job duties safely as outlined in the Quality Control Standard Operating Procedures (SOPs)

• Additional duties as assigned by management 

Minimum Qualifications:

• Ability to use multiple measuring tools

• Ability to become certified in forklift and overhead crane operation 

• Ability to read and write in English to complete required documentation

Education: High School Diploma or GED

Experience: 3+ years in a quality role or previous supervisory experience 

Systems: N/A

Preferred Qualifications:

• Associate’s Degree and/or other technical discipline certification

• Supervisory/Management experience 

• Quality Inspector experience 

• Critical thinking and troubleshooting skills 

• Basic math skills

• Mechanically inclined 

• Industrial work experience 

Cambria Success Factors:

• High attention to detail

• Reliable and punctual 

• Direct communication

• Sense of urgency in completing work 

• Capable of multitasking

• Work well both independently and with a team

• Self-motivated 

Managerial Responsibilities: Yes

Travel Requirements: Travel as needed within a 15-mile radius

Physical Requirements: 

• Visually detect imperfections in finished product

• Use tape measure, gloss meter and warp bar 

• Lift up to 50 lbs.

• Push/pull 100 lbs.

• Stand on feet for long periods of time during a shift for up to 12 hours, with intermittent breaks

• Wear Personal Protective Equipment (PPE) provided by Cambria 

• Participate in daily stretch and flex exercises 

• Work in a non-climate controlled environment 

• Separate slabs using a separator tool in both racks and A-frames 

• Bend over multiple times throughout shift 

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CambriaCares is our commitment to Philanthropy, Our People, and The Planet. Care is an integral part of what goes into Cambria products—and care is the driving force behind our commitment to creating opportunities that drive impact both inside and outside our walls. With a focus on three areas—philanthropy, our people, and the planet—we’re doing just that.

For additional company information, please visit www.CambriaUSA.com

Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.