Quality Engineer - Product Data Analyst

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

Summary:

The Quality Engineer joins the Measurement & Analysis Group (MAG) and assists in the processes and operating mechanisms for measurement and monitoring of product and process quality, investigation of quality issues, and coordination of improvement initiatives. This role uses their expertise in data analysis and investigation methods to identify emerging trends, analyze them for underlying causes, and measure the effectiveness of design and process improvements.

Essential Duties and Responsibilities:

• Regularly measures and prepares reports for a wide array of product performance and customer satisfaction KPIs

• Measures and monitors the reliability of product hardware and software

• Develops and maintains product performance dashboards using inputs from cross-functional stakeholders

• Uses statistical techniques to analyze observed trends, estimate effectiveness of proposed solutions, and measure the effectiveness of implemented solutions

• Uses root cause analysis and quality principles to investigate identified issues

• Assists cross-functionally in developing new metrics in customer satisfaction, product performance, and process performance

• Develops and maintains key data infrastructure and leads cross-functional efforts to improve data integrity

Qualifications:

a. Required:

• Bachelor's degree in science, engineering, data analytics, or related field of study

• 1-5 years of relevant experience

• Strong statistics knowledge and data analysis skills

• Strong proficiency with Microsoft Excel and aptitude for new software

• Experience using structured problem-solving techniques

• Excellent verbal and written communication skills

• Excellent organizational skills, strong attention to detail, and commitment to high standards of excellence and integrity

• Perform other responsibilities as assigned by management

b. Preferred or Desired:

• Experience with ISO 13485-certified quality management systems in medical device companies

• Experience in developing operational dashboards and familiarity with database tools and Power BI, Minitab Connect, or comparable visualization tools

• Experience with statistical and reliability analysis tools, e.g. Minitab Statistics, ReliaSoft Weibull++

Applicants must now and in the future be authorized to work in the United States. We are unable to provide sponsorship or take over sponsorship of an employment visa at this time.

PAY TRANSPARENCY

The range for this position is $67,500 – $123,500. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, future potential and internal pay parity. As a part of the total compensation package, this role may be eligible for the Accuray Bonus Plan or a role-specific commission/bonus. Recruiters can share more detail during the hiring process

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To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.