Quality Manager

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment.  For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Primary Job Responsibilities:

• Product quality in house and product shipped to customers
• Instill a quality-minded culture with focus on continuous improvements and Kaizen (small change for the better)
• Analyze all internal and external quality issues for their facility to help identify and improve shortfalls
• Develop and implement QA/QC procedures
• Investigate plant quality issues and make decisions how to correct the issues for field warranty and implement countermeasures for these issues within the plants
• Manage quality tracking at the plant level and review with plant manager and engineers
• Verify products are being built to standards set by R&D and as detailed in Dozuki
• Overseeing Quality engineers (QEs), Product Quality inspectors and Quality Techs (QTechs)
• Manage all QEs and QTechs within the facility (approving PTO, assigning bonus points based on defined metrics, maintain adequate staffing, etc.)
• Assist QEs and QTechs with any issues that cannot be resolved through standard means
• Schedule and arrange quality training for new employees and annual retraining for existing employees
• Schedule, perform and analyze quality audits and product reviews
• Manage Engineering Change Notice (ECN) rollout to plant lines and ensure they are properly implemented
• Implement Process Change Instructions (PCIs) and enforce Key Quality Points (KQPs) within the plant
• Give feedback to Industrial Engineers on Dozuki for continuous improvement
• Reports to Director of Quality

Qualifications:

• 3-5 yrs experience in a quality or manufacturing environment
• 4-year technical degree in mechanical or quality-oriented curriculum
• Exceptional at root cause analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws
• Familiarity with lean management and continuous improvement methodology
• Ability to hold others accountable and execute projects in a timely manner
• Capable of visualizing and implementing new projects across the entire facility
• Multi-tasking, problem solving and strong communication skills
• Ability to operate while maintaining deadlines and meeting standards
• Strong desire to please the customer with perfect product quality while maintain a safe work environment

Benefits:

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance

Salary:

Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.