Quality Systems Specialist

As a Quality Systems Specialist, you will contribute in the following areas:

• Champion continuous improvement efforts within the Quality Management System (QMS) team
• Attain a comprehensive understanding of DEKA's products and processes, leveraging this knowledge to drive improvements within the QMS

• Facilitate and drive change management processes by developing and revising Standard Operating Procedures (SOPs):
  • Make red-line changes, Process ECOs, Archive and distribute documents
  • Track ECO impacts to completion, including training for QMS documents
• Support collection and trending of QMS data
• Support external and internal audits
• Promote QMS awareness to departments throughout DEKA
• Review and approve quality records to ensure accuracy, completeness, and compliance with regulatory requirements

As a key contributor to our team, the following skills are required:

• Aptitude for Learning: Ability to comprehend and apply learn a variety of processes
• Effective Communication: Ability to articulate problems and solutions with clarity and precision to a diverse, cross-functional team with varying levels of technical aptitude
• Project Coordination/Management: Skilled in planning, executing, and managing projects with varying timelines
• Problem Solving: Embrace challenges and find creative solutions
• Collaboration: Effectively collaborate with various teams and departments, sharing ideas, taking initiative and proactively contribute to achieve common objectives. Work to maintain a positive attitude, fostering a supportive and productive work environment
• Attention to Detail: Display exceptional accuracy and precision in all tasks
• Reliability: Consistently delivering high-quality work and demonstrating dedication to your role
• Excellent at utilizing or the ability to quickly learn applications, including Excel, Word, and Visio

Required Training / Knowledge:

• Preferred experience 2+ years’ experience in QMS or document centric environment with degree in Engineering or Science degree/background or equivalent
• Bachelors degree
• 1+ years experience administrating a process within a database
• 2+ years experience in a customer centric environment 
• Strong written/verbal communication skills
• Strong presentation skills (Experience with developing and presenting to management or cross functional teams)
• Excel, Word, Visio skills
• Project coordination/management skills
• Aptitude for learning technical information

About DEKA:

One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research & Development, where we are taking the same innovation and cutting-edge technology into the modern age.

Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.