Quality Technician

Our DNA

We’re here to empower people to experience greater control over their chronic conditions and more freedom in their daily lives. Our science-first approach and rapid yet rigorous clinical development means we seek excellence in everything we do for customers and our teammates. Inspired by our work, and the talented team members who work with us, we’re united in our collective goal to bring about improved, lasting patient outcomes. Join us in building a better future.

The overall compensation range for this role is market driven, with an hourly rate of $27.00 - $40.00 (per hour). This market range is based on our base compensation. Additionally, we offer Cala Health company stock options and a robust benefits package. This offering is aligned with our overall compensation philosophy.

The Opportunity

Cala Health is seeking a Quality Technician to support our Quality Management System (QMS) and join our growing team. The role will report to the Director of Quality.

Specific Responsibilities include:

• Perform Complaint Management activities, including data entry, analysis, investigations, and other actions needed to process complaints from start to finish in accordance with applicable procedures and the requirements of 21CFR820
• Assist with CAPA process activities, including data entry, investigation, corrective and preventive action planning, verification of effectiveness, and CAPA record closure
• Complete assigned tasks in other QMS processes including but not limited to document & change control, QMS training, equipment management, nonconforming material control, and quality records
• Support the returned product process in collaboration with the operations team

Desired Skills and Experience:

We are looking for a Quality Technician to support Cala Health in a dynamic, fast-paced startup environment, exemplified by:

• Minimum of B.A. degree or 2 years of relevant work experience
• Experience in Quality Assurance/Control in a manufacturing company
• Experience working within an FDA QSR complaint Quality Management System (medical devices) strongly preferred
• Flexibility in working in a fast pace, dynamic environment
• Strong computer skills and experience
• Strong interpersonal, analytic, and organizational skills
• Process orientation when planning and performing work

Physical Demands

• Ability to lift objects up to 25 pounds