RCM Associate - Support Services

About Our Company:
At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups.
We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission.
Location: Onsite at assigned client location in Scottsbluff, NE
Summary Description:
We are seeking a Revenue Cycle Support Services Associate to work onsite at the assigned client location in Scottsbluff, NE 
Daily Responsibilities

• Open and sort incoming mail 
• Sort and batch payments received to be posted 
• Manage workflow process for refunded and returned checks 
• Process insurance company credit card payments 
• Retrieve documentation from Insurance company websites and online fax 
• Complete documentation retrieval request from internal and external partners 
• Use applications and software to store, manage, and track electronic and paper correspondence 
• Research unidentified mail to determine appropriate recipients 
• Perform other related duties as assigned 

Skills and Education:

• High school graduate or equivalent 
• At least 2 years document management experience; preferably revenue cycle related 
• Ability to communicate effectively in English, both written and oral, with people from diverse backgrounds, while providing outstanding customer service 
• Excellent attention to detail 
• Ability to quickly adapt to and proficiently navigate diverse software applications required to manage assigned tasks 
• Ability to exercise independent judgement when needed 
• Detail oriented with time management and analytical skills 
• Be a self-starter and quick learner 
• Work well independently and as a team 
• Ability to work on-site at daily at assigned location 
• Maintain regular attendance and punctuality 

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced RCM Associate ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.