RealChoice Seller Coordinator

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.
Are you a sales coordinating expert? Are you eager to guide the consumers of Realtor.com through the home selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest RealChoice Seller Coordinator and help change the world of real estate, one home at a time.
What you'll do:

• Represent Realtor.com in a professional manner. i.e. by phone, email and text message communication
• Ability to work independently and in a team atmosphere
• Ability to determine the needs of clients through effective listening and questioning skills
• Make 130+ outbound warm dials daily to identify clients' needs and respond by providing superior service and resolution
• Handling a minimum of 35 connected calls each day
• Make successful connections between clients, consumers and real estate professionals to deliver an excellent client experience and drive revenue to move the business forward
• Work the sales cycle from client vetting through to interview verification
• Coordinators are on the front line of the sales cycle from the time requests come in, to the time the clients meet with the agents including the client verification and vetting process

How we work:

• We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. For this role you will be in our Scottsdale, AZ office location 3 days a week and remote 2 days a week.

What you'll bring:

• You have 1 year of experience in a high call volume setting
• You are a confident communicator, skilled at speaking and building rapport with people of all backgrounds
• You have the ability to overcome objections to generate a positive consumer experience while maintaining professionalism
• You are self-motivated, ambitious, driven, and goal-oriented
• You exercise independent judgment and discretion in performing duties
• You have superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures
• You bring excellent problem solving and troubleshooting skills
• You have exceptional communication skills, both verbal and written
• You have knowledge of, and or previous experience with Microsoft office, G Suite (gmail, google
• calendar, docs etc)
• You have a sufficient internet connection to sustain 8-10 hours per day of internet use, i.e. dialing the phone, video conferencing, and online training
• You aren't afraid to ask for help and are quick to offer support when others need it

Pay and Benefits:

• Position offers $19.47 hourly base pay + commission target!
• Competitive benefits such as medical, dental, vision, 401(k), vacation and holidays.

Do the best work of your life at Realtor.com®
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.