Reception/Administrative Support

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Reception/Administrative Support to join our growing team!

The Receptionist/Administrative Support position is responsible for greeting and screening visitors, answering and referring inbound telephone calls in a friendly manner. In this position, you will be the welcoming face to employees and visitors ensuring for a great first experience. As a valued member of the Intact office, the successful candidate will take initiative in keeping the office well organized and coordinating work to ensure no detail is missed.

This position is a full-time permanent position based in our London, ON office and requires the successful person to be in office 5-days per week.
What you’ll do here:

• Answer calls in an efficient manner. Provide information or route calls to the appropriate department or person.

• Determine the nature of each guest’s visit. Direct them to the appropriate department or person.

• Provide general administrative support back-up, handles incoming and outgoing mail, maintain tracking of spreadsheets and other duties as needed.

• Manage correspondence and ensure the quality and accuracy of information.

• Respond to a variety of requests.

• Support projects or new initiatives as requested.

What you bring to the table:

• Minimum 3 years professional working experience in an office environment for a large organization – is required

• Strong proficiency in MS Office (Word, Excel and PowerPoint) – is required

• Ability to accomplish multiple tasks simultaneously with speed and accuracy

• Excellent organizational skills and demonstrated attention to detail

• Good interpersonal skills required, including being a team player

• Legendary customer service and relationship building 

• Exemplary written and verbal communication

• Demonstrated ability and willingness to learn

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.