Receptionist

Founded in Irvine, California, in 2010, Kajabi is a leading all-in-one platform for knowledge entrepreneurs to build, market, and sell educational content. With Kajabi’s robust product features, users have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and the company has helped these entrepreneurs generate over $2 billion in sales from nearly 60  million customers to date. We are purpose-led and performance driven, people-focused, and supportive. Learn more at www.kajabi.com.

We are seeking a receptionist to represent Kajabi as the first point of contact for visitors and vendors in the office.  The receptionist will be responsible for performing clerical, administrative, and workplace operations tasks within an office setting to support daily operations. This role is critical to ensuring a seamless experience for visitors and various team members.  Customer-service attitude in all activities, and being a confident brand ambassador is a plus.  The receptionist will report to the Facilities Manager.

The Impact you will make

• Welcome visitors, guests, and fellow employees upon entering
• Administer Envoy visitor and employees self-check-in system every day 
• Answering all calls in a welcoming and professional manner must possess excellent phone etiquette 
• Receive all deliveries (USPS, UPS, FedEx, Amazon)
• Assist with Amazon and Instacart purchasing
• Place food orders and stock items in the staff kitchen
• Manage catering orders, set up, and logistics
• Keep a clean and professional workspace
• Assist in tidying up reception, kitchens, meeting rooms, and communal spaces during the day
• Sort and distribute incoming and outgoing mail
• Assist and plan office events, organization, catering, and meeting support
• Daily maintenance of the kitchen and coffee stations 
• Provide support to the Facilities Manager
• Provide support to the EA team (manage community boards, team events, research, partner with the creative team, and general basic administrative tasks)
• Perform other administrative duties as needed 
• Responsible for catering for all departments, where there are five or more parties attending, and successful delivery of food and beverages to the office, for ad-hoc meetings 
• Research new services and appliances to facilitate operations
• Perform other duties as assigned by the Facilities Manager, Sr. EA’s and VP of People Operations

Attributes for Success

• Self Motivated, Outgoing, Bright, Intuitive
• Detail Oriented
• High School Diploma or Equivalent
• Excellent Communication and Customer Service Skills 
• Good Attendance and Punctuality 
• Team Player and Positive Attitude a must
• Job duties may require lifting up to 25 lbs, bending, light cleaning, and use of a step ladder
• Ability to be Resourceful and Proactive when issues arise
• Display Sound Judgment and the Ability to Think quickly during Emergencies

Bonus if you have

• Advanced knowledge of G-Suite: Google Docs/Sheets is required
• Strong initiative to ensure all goals and objectives
• Excellent communications skills and interpersonal skills, both written and verbal
• Excellent administrative, organizational, and time management skills
• Ability to deal effectively with a conflicting priority
• Previous office/facilities management experience

Kajabi Team Benefits Package

• Fully paid health insurance and dental insurance for self and family
• Fitness Incentives Package
• Company 401k matching up to federal maximum
• Company Funded Headspace Account
• Company Funded Audible Account
• Funded HSA account
• Duck Dining (office food, beverages, and the ability to request items) - Priceless
• Casual Dress

One-On-One Process

The Receptionist will meet weekly with the Facilities Manager to catch up and discuss their role. The goal of these meetings is to identify areas where the company and individuals can improve, what areas they’re needing more guidance on, and where the Kajabi leadership team can lend time or resources to help meet goals. It’s also a time to discuss specific expectations and discuss any areas of concern you may have about your job or your team.

How To Apply

Sound like a good fit for you? Click apply, below!

• Cover Letter - Please provide a cover letter that aligns directly with this role. Introduce yourself as a part of our team and tell us why you’re interested in Kajabi! Show us how you could make an impact in Kajabi’s future as well as how Kajabi can influence yours. Feel free to get creative! We are committed to providing our undivided attention to you! 

Kajabi LLC  is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.