Receptionist

PURPOSE OF POSITION: 

Peachtree Packaging & Display is looking for a Receptionist to join our team in our main office. The Receptionist will greet and assist visitors and clients of the organization. The Receptionist is also responsible for answering phone calls for the organization. The ideal candidate will deliver a professional and qualified first impression to all visitors and callers. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and an excellent ability to multitask in a busy environment.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and with who they have a meeting.
• Respond to all customer inquiries in a polite and timely manner.
• Maintain office security by following safety procedures and controlling access via the receptionist desk (monitor logbook, issue visitor badges, etc.).
• Direct visitors to the correct office.
• Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
• Send out and receive mail, documents, supplies, and packages. Distribute items to staff as requested.
• Organize files for billing, customer and client records, etc.
• File and keep excellent records. 
• Maintain office supplies and reorder as needed.
• Maintain an organized office supply area.
• Keep updated records of office expenses and costs.
• Manage a schedule for those needing support and schedule appointments as required.
• Maintain and distribute the vacation calendar for all employees via email.
• Maintain an organized, presentable work and lobby area.
• Assist the sales department with administrative assignments such as creating labels, mailing items, etc.
• Perform other clerical receptionist duties such as filing and photocopying.
• Other duties as assigned.

EDUCATION:

• High School Diploma or GED required.
• Associate's degree is preferred.

EXPERIENCE:

• Experience working in a manufacturing or distribution environment preferred.
• Hands-on experience with office equipment (printers, copy machines, etc.)
• Computer data-entry experience required.
• Experience in the corrugated box industry is a plus.
• Six (6) months to two (2) years of customer relations experience required.

CORE QUALIFICATIONS & SKILLS:

• Excellent communication (both verbal and written) skills and customer service skills.
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
• Strong organizational skills and attention to detail.
• Ability to multi-task and adjust workflow to meet times of increased demand.
• Ability to be resourceful and proactive when issues arise.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and Powerpoint.
• Reliable, professional, courteous, and patient.
  

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS:

Sitting, talking, hearing, and vision are required 90% of the time. Standing and walking are required less than 95% of the time. Feeling is required 75% of the time, while pushing, pulling, twisting, and reaching are required less than 10% of the time. Low levels of lifting (10 pounds or less) are required about 5% of the time, while medium levels of lifting and carrying (20 to 50 pounds) are required less than 5% of the time.

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed.

Job Type: Full-time (Non-Exempt)

Schedule: Monday-Friday (8:00 AM to 5:00 PM - overtime as needed)

Location: Lawrenceville, GA

Work authorization: (Required)

United States (Required)