Receptionist

Hi, we’re HUB!  

We are a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services. Throughout our network we have more than 530+ offices and proudly ranked 5th among the world’s largest insurance brokers with offices in USA, Canada, and Puerto Rico. In HUB Puerto Rico, we are the top broker on the island with more than 128 employees. We offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. When you partner with us, you’re at the center of a vast network of risk, insurance and employee benefits specialists.   

We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.   

The Opportunity  

Do you thrive in people-focused roles and have a passion for customer service? Do you enjoy answering calls and engaging with others? Are you excited to be the friendly first face that clients see when they walk into the office? If you answered yes, then we have great news—this is the perfect job for you!  

HUB PR Receptionist plays a key role in our team, often serving as the first point of contact for our customers. A successful receptionist is always friendly, approachable, and helpful, ensuring that phone calls are answered promptly, and visitors are greeted with courtesy. Additionally, they provide valuable support to other departments. By joining HUB International, you’ll become part of a dynamic community committed to our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.  

A day in the life…  

• Greeting and welcoming guests/clients, in person. 

• Responsible for answering calls received at the HUB Puerto Rico office and channeling them as needed.  

• Organize and coordinate outgoing mail, sorting it by insurance carriers, brokers, clients and others, and prepare for pickup based on our organization's requirements.  

• Keep a record of permits and validate those that are about to expire to renew them. 

• Oversee the availability of conference rooms when needed. 

• Accountable for keeping a record of the office security and parking cards. 

• Update user records on photocopiers and printers in the event that an employee enters or leaves the organization. 

• Support Human Resources team, when we receive a new employee. 

• Maintain local contact lists or directories 

• Undertake any other administrative duties as assigned. 

What you will need for success  

• Associate or Bachelor’s degree  

• Minimum of two years of experience  

• Fully bilingual both English and Spanish  

• Strong computer skills including proficiency with Microsoft Office applications (Excel, Powerpoint, Word, etc) 

• Detail-oriented 

What will help you stand out!  

• Great attitude 

• Customer service oriented 

• Organized Multitasker  

• Great communication skills 

We are proud to offer…  

• Health & Dental Insurance  

• 401K  

• Life Insurance  

• Birthday Date   

• Summer Fridays  

• Wellness Fridays  

• Development opportunities  

Job Details  

• On premises 

EEO employer  

HUB International lives and promotes diversity. Diversity, equity, inclusion, and belonging are guiding principles. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.