Receptionist

Receptionist at NICE 

USA – Atlanta, GA

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

An ideal candidate will be the primary contact and interface for guests, visitors, and callers supporting the Atlanta GA location. In this role, you will partner & collaborate with onsite HR, Corporate HR/Payroll as well as site employees and leaders. If you are someone who has the ability to work independently and effectively across teams and sites, has an orientation towards customer service, teamwork and people, this is the role for you.

The schedule for this position is Monday - Friday, 8:00am - 5:00pm.

As a Receptionist, a Typical Day Might Include the Following:

• Answer and route incoming calls on multi line system.
• Greet visitors and direct appropriately; maintain visitor log. Issue and track visitor and temporary employee entry badges.
• Provide building directions if needed
• Make permanent badge or assign temporary badge
• Reserve workspace (if needed)
• Respond to email directed to Receptionist.
• Maintain/update company photographs and nameplates.
• Maintain receptionist training manual, this includes things such as but not limited to: process documentation on receptionist duties, security systems, using phone technology, creating and maintaining badges and badge system, key facilities contacts.
• Coordinate HR & Payroll assistance for employees with onsite HR or HQ in Atlanta.
• Coordinate Facilities assistance under the direction of the corporate facilities group.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers, employees and visitors in and outside of NICE.
• Mail – Incoming and Outgoing - Receive and direct packages and mail delivery.

To Land This Gig You'll Need:

• High School Diploma required
• Demonstrated customer service skills
• Professional demeanor and appearance
• Excellent communication skills in English, written and verbal
• Familiarity using PBX phone systems, Microsoft Office, Outlook email & Calendaring, Word and Excel
• 45 wpm typing speed

Bonus Experience:

• 2 years’ office administration experience