Receptionist | Administrative Associate

F&G is hiring for a Receptionist | Administrative Associate position in Des Moines, IA

Job Summary

This position performs a variety of clerical and administrative duties at the Des Moines office. Duties include greeting employees and guests, routing incoming calls, and administrative support for the Des Moines office.

This role requires an in-office schedule Monday – Thursday, 7:30 AM – 4:00 PM and Friday, 7:30 AM – 2:00 PM.

Duties and Responsibilities

• Meet and greet in-office employees, contractors and visitors.
• Handle incoming calls (screen calls, forward calls, take/distribute messages)
• Maintain visitor log & manage visitor coordination
• Maintain awareness and help enforce emergency, security and safety policies
• Provide general administrative support for on-site meetings and events, including data entry, coordination of catering, organization of facility or meeting supplies, day-of support, etc.
• Provide administrative support submitting building work orders into tenant portals and submitting invoices for payment.
• Monitor, order, and stock office & break area supplies.
• Distribute badges to new employees and issue temporary badges, as needed.
• Assist the Workplace Services team by maintaining appearance and organization of break room areas and reception area.
• Assist other administrative staff with overflow work when necessary.

Experience and Education Requirements

• High School Diploma or GED
• Minimum of 2 years experience as a receptionist, administrative assistant, or equivalent position

Knowledge, Skills and Abilities

• Ability to work as part of a team and interact effectively with others
• Has a pleasant and professional demeanor and appearance
• Excellent written and verbal communication skills

• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism
• Self-motivator with strong organizational and intra-personal skills
• Working knowledge of Outlook, Excel, Word, and other typical office software applications
• Knowledge of general administrative protocols

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• No travel is required

#LI-BR1

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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