Receptionist & Office Experience Coordinator

A BIT ABOUT US

Class is a subsidiary of HUB24 Limited (ASX:HUB), a leading provider of integrated platforms, technology and data solutions for financial advisers, accountants, private banks, licensees, stockbrokers and their clients. HUB24 delivers innovative product and technology solutions to empower better financial futures, together.

But it’s not just about what we do. It’s about empowering the wealth industry to change peoples’ lives for the better. We believe that nothing happens in isolation, so we work together and collaborate with our customers and the industry, building confidence.

The role

We are seeking a dynamic Receptionist & Office Experience Coordinator to be the face of our company, providing exceptional service to visitors, ensuring the seamless operation of our office, and enhancing team cohesion and the overall employee experience with a positive and proactive attitude.

Key responsibilities:

• Maintain a welcoming reception area that reflects the company’s brand.
• Greet visitors and manage incoming calls, emails, and mail.
• Ensure office cleanliness and organisation.
• Oversee office supplies and inventory, including restocking.
• Coordinate maintenance and liaise with vendors for office services.
• Organise and execute internal events, meetings, and celebrations.
• Support employee engagement, cultural events, and company-wide initiatives.
• Provide administrative support to the operations team, including training coordination and material preparation.
• Assist the Executive Assistant with calendar management, scheduling, and travel arrangements.
• Prepare reports, presentations, and documentation, while supporting new employee onboarding and office safety regulations.

Key requirements:

• Previous experience in office management or administrative roles.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Skills in event planning and coordination.
• Ability to work independently and in a team.
• Positive attitude with a focus on exceptional service.
• Capability to handle confidential information with discretion.
• Adaptability to changing priorities and new tasks.
• Willingness to work extended hours during events or peak periods, with alignment to company values and a commitment to a supportive workplace.

THE CLASS STORY

At Class, our vision is to reimagine a simpler, more automated world for our customers through innovation and technology leadership. We reimagine solutions through the smart application of technology to make processing and data connection painless and by simplifying complex customer problems.

Class Employee Benefits

Employee Share Scheme: Receive tax free shares on an annual basis (permanent employees only).

Unlimited Access to External and Internal Learning: Learn, grow, and develop with us.

Self-Funded and Bonus: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.

Enhanced Parental Leave: We offer 12 weeks of paid parental leave in addition to statutory government leave.

Flexible Working: We offer hybrid working arrangements.

HUBlife: Enjoy a huge range of discounts including health, wellness and financial with our corporate partners.

Employee Assistance Program: Well-being Service provided to you plus your family members.

At Class, we pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.

If you don't feel you fit this role 100%, we would still love to hear from you! Tell us what you're interested in - you still might have a skill we didn't realise we needed!

*As part of our process, a police check will be conducted on all successful candidates*.

Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.

2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.

We have been nominated and placed on the BOSS Best Places to work list.