Receptionist - Operations Support, TruChoice

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

AmeriLife is in the midst of an exciting transformation designed to better serve the evolving needs of its stakeholders across the country. TruChoice, an AmeriLife company, is looking for an Operations Administrative Support to join the team! This individual will help us succeed through providing exceptional service, sharing ideas for process improvement, and enabling our high-performance, employee-focused culture.
Why TruChoice? TruChoice was founded to help others climb higher. Our team of talented, passionate employees serves as a welcoming basecamp of service, knowledge and experience to the financial professionals we serve. Sure, trekking higher can be done solo-style, but within community the strain of the climb is reduced through the help of others. That’s where the TruChoice team comes in. The dedicated members of our team come together to unleash a greater capacity to assist our customers in their ascent.

Job Description

Job Description: Duties/Responsibilities

[The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.]

• Reception - Support Operation team members with the following tasks:
  • Answer all incoming calls from field and internal calls
  • Greet guests at corporate office
  • Manage office functions including supplies, mail and vendor contacts
  • Performs other duties and special projects as assigned
    • Update documentation in files
    • Data entry 

• Perform general clerical duties including scanning, photocopying, emailing and mailing
• Identify opportunities for process improvement

Qualifications: 

• Experience with computers, Excel, and other Microsoft Office Products and Phone system
• Strong verbal and written communication skills; clear and effective
• Organizational, problem-solving, and analytical skills; able to independently manage priorities and workflow 
• Ability to work on projects with general direction and minimal guidance 

Knowledge, Skills, and Abilities:

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm 
• Attention to detail
• Time-management skills
• Demonstrates professionalism in dealing with confidential and sensitive issues
• Creative, flexible, and innovative team player

Full Time Opportunity:

• Up to 40 hours per week – very limited OT