Reconciliation Specialist

Choose your next journey with Millennium Trust Company and join a culture that empowers and where you can innovate. You will be celebrated, you will be challenged, and you can aspire to inspire. You are more than a colleague here; you are part of a COMMUNITY that goes ABOVE and BEYOND professionally and personally to make a difference. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Millennium, we believe there is NO "PERFECT" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture
HOW YOU WILL SOAR:
The Reconciliation Specialist is primarily responsible for performing operational support duties. This department is responsible for, but not limited to, obtaining bank account and trust accounting system balances and activity, reconciling and auditing transactions, follow-up on outstanding items. Within the department, there is a high degree of teamwork and cross training. The position also assumes the primary responsibility of interacting with all internal departments to resolve customer requests or answer any inquiries. The ideal candidate will have strong attention to detail, accurate data entry capabilities, capacity for multitasking, and the ability to prepare and process correspondence in a timely manner. Through verbal and written communication, this person will need to develop, strengthen, and maintain a positive relationship with all internal departments

• Obtain the balance and activity for the various banks daily
• Obtain the appropriate reports from the trust accounting system for reconciling daily
• Analyze and reconcile the various bank account balances and activity to the trust accounting system balances and activity daily
• Contact internal clients as necessary to obtain required documentation for reconciling
• Maintain all reconciling documentation in a secure location for retention.
• Obtain the positive pay file from the check printing solution daily
• Notify each department of current reconciling items assigned to them for review and adjustment to ensure timely correction
• Maintain and follow-up with clients as needed on any outstanding checks awaiting negotiation
• Obtain cleared check copies as requested
• Ensure that all processing consistently meets established service levels, policies, and procedures and complete with a high degree of accuracy
• Record important notes within the client account portal
• Record supporting documentation in the client account file
• Manage and distribute departmental incoming mail as received
• Manage department email boxes, including e-fax
• Manage client inquiries within the Customer Relationship Management Services software
• Respond to incoming and outgoing communications, including emails, phones, and faxes
• Effectively communicate and utilize sound judgement to escalate issues that may require intervention of the manager
• Assist in the development and revision of policies and procedures with emphasis on internal controls
• Other duties as assigned

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• Bachelor's Degree in Business, Accounting, Finance or related field
• 1-3 years of applicable experience
• Be detail-oriented, organized, and dependable
• Have the ability to type, enter data and perform other duties quickly and accurately
• Work independently and be proactive seeking additional work when time allows
• Proficiency with Microsoft Excel & formulas, Word (including mail merge) and Outlook
• Be proactive and analytical, able to problem-solve and propose resolutions
• Have the ability to meet established department service levels
• Possess strong verbal and written communications skills
• Manage incoming and outgoing communications including phone calls, faxes, and emails
• Ability to maintain the highest quality of service
• Candidate must be a team player and possess a positive attitude
• Working knowledge of trust accounting systems, IRAs, and alternative assets preferred
• IRA/IRS rules and regulations knowledge and experience preferred

MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. To that end, we provide a diversified multi-product business with a holistic focus on financial wellness. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.