Reconciliation Specialist

Who Are We?

Bottomline is on a mission to be the world’s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid.

It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our Portsmouth office is the central strategic hub in the US as well as one of the go-to market global centers of excellence, conveniently positioned to enable a fulfilling and flexible, hybrid work-life balance. A place to collaborate and share knowledge share across multidisciplinary teams, it also provides the perfect space to meet virtually with our colleagues across time zones.

Culture and Values

We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us.

Our culture encourages people to be brave and curious, to drive to closure and to ensure our values and principles are lived out daily. 

We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline

Role

The primary responsibilities include preparing daily/monthly bank reconciliations, maintaining spreadsheets, preparing journal entries, monitoring bank activities, and correcting reconciliations. You should demonstrate accounting expertise, independent decision-making, the ability to work under pressure, analytical skills, and a sense of urgency. This dynamic person will work with our bank partners, external Clients, and internal business associates to leverage all resources required to effectively and efficiently complete payment reconciliation and processing on time. This role may also require you to learn and support other areas of the Operations team. Daily tasks may also include working ACH returns, check stop payments, payment monitoring, inbox management and client reporting.

How you'll contribute:

• Develop a deep understanding of Paymode-X payment processing, funding methods, Client trends, and business needs
• Prioritize your daily tasks and use your expert organization skills at every opportunity to ensure Client delight and accuracy
• Research, resolve, and reconcile all payment related issues in a swift and timely manner
• Collaborate with team members on innovation, process improvements, and problem solving
• Utilize your sense of urgency during critical processing to ensure payments are delivered on time, every time
• Analyze and assess bank accounts and reconciliation while providing succinct and clear communication internally and externally

What will make you successful:

• Proficiency utilizing the Microsoft Office Suite, especially Excel
• Propensity for team collaboration and positive attitude in the face of urgent, critical tasks
• Excited to analyze situations, gain diverse skills, enhance work output, and engage in robust problem-solving with teammates
• Highly detail-oriented, organized, and able to make decisions with a sense of urgency based on known deadlines and Client Delight
• Strong communication (verbal/written) and customer service skills 
• Ability to perform self-guided research using a variety of internal tools, phone, and email
• Identify, improve, and follow existing policies and procedures while consistently applying them in daily duties
• Be ready and willing to adapt to positive change in a dynamic, growing environment
• Reconciliation Specialist must ensure that all processes meet prescribed mandates for integrity, compliance, and audit

#LI-KK1

We welcome talent at all phases of their career through understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together.

Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment.