Record Keeping Processing Specialist III

Unlock Your Career Potential: Support at ADP. Every day, thousands of organizations around the world rely on ADP. As a worldwide leader in business outsourcing solutions with 60+ years of experience and over half a million customers, our products and services enable companies large and small to do business. As part of ADP's support team, you play a shared role in our success -- you'll work alongside a team of talented and highly motivated individuals at one of the most innovative companies in the world. Here, you'll find the tools and flexibility you need to create your own path, supported by comprehensive training and support to improve your skills and knowledge.
ADP is hiring an Record Keeping Processing Specialist III. In this role you would be responsible for entering data into Sungard recordkeeping system. Duties include: ensuring quality standards; processing and posting non standard/non payroll transactions; and, researching and resolving open items as a result of processing.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:

• Receives processing requests via Power Image queue from various Retirement Services teams such as: CS, Terms and Transfers, FITE, New Business, Compliance, Payroll, Systems and Operations.
• Processes complex tasks such as Death Benefit payments and QDRO payouts
• Corrects system data as appropriate.
• Meets internal SLAs for response times.
• Demonstrates strong technical expertise and successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Adjustment Database, CTS, MTUP, PES, Plan Sponsor Website, LUMIN and KBASE.
• Demonstrates proficiency in the use and application of systems needed to be effective and shares this knowledge with others.
• Makes procedural or process suggestions for achieving team goals/performing functions.
• Develops and applies knowledge of the business, products, systems and technology, including updating procedures and LUMIN.
• Acts as knowledge resource for others by providing either informal or formal technical support as needed.
• Exhibits working knowledge of 401K, call center, Client Service , Financial Control and Check writing within RS.
• Aptitude to grasp new concepts or tools by actively learning.
• Demonstrates commitment to action and risk tolerance.
• Makes decisions based on available resources, constraints and organizational values.
• Manages own workbasket and reviews the workbaskets of others as needed: follows up with requestor in a timely manner.
• Working on smaller projects which include -- OFA fixes, fund and participant deletes.
• Create and run standard T933 and T966 calculator report transactions.

QUALIFICATIONS REQUIRED:

• High School diploma or equivalent education/experience

1-3 years of directly related experience
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Excellent communication skills both verbal and written
• Superb organization skills
• Proven ability to work effectively both independently and in a team-based environment
• Ability to work independently on projects and anticipate and address issues in the supervisor's absence

Capable of independent and innovative thinking, with proven decision-making skills
Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.