Records & Information Management Analyst III

Job Description

It's about crafting relationships through trust.

Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality applications excite you? If so, being a Records & Information Management Analyst III with Frost could be for you.

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Record & Information Management Analyst III, you will be responsible for administering and implementing the Frost Records & Information Management (RIM) Program. You'll use your strong problem-solving skills to ensure our program is in alignment with RIM industry practices, bank standards, regulatory requirements, and governmental policies. You welcome a challenge and want to provide next level service to assure the integrity of electronic records and information.

What you'll do:

• Administer and implement the Frost Records & Information Management (RIM) Program in alignment with RIM industry practices, Frost standards, regulatory requirements, and governmental policies
• Assist with integrating electronic records management concepts and practices with comprehensive information management policies and objectives to assure the integrity of electronic records and information
• Collaborate with lines of business to ensure alignment with the Frost RIM Program. Assist lines of business with RIM and eDiscovery-related questions
• Provide support and recommendations to management regarding information security aspects of software development projects
• Provide support to the record retention processes, using software and training to manage information and records throughout their lifecycle, from creation to final destruction/achieving
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

• Bachelor's degree in Information Management, Business, in a related field, or equivalent experience
• 4+ years of experience in Records & Information Management, Information Governance, Risk Management or Compliance at a financial institution or in another highly regulated industry
• Demonstrated knowledge of industry standards, laws, and best practices for Records Management
• Expert knowledge of RIM best practices and protocols
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Certified Records Manager (CRM) certification, Certified Information Professional (CIP) certification, Information Governance Professional (IGP), Certified E-Discovery Specialist (CEDS) and/or related professional
• Experience with banking Records & Information Management
• Experience with Enterprise Content Management software
• Experience with M365 Compliance Center
• Experience with EDRM Models and Strategies

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.