Recruiter / HR Generalist (Bilingual English/Spanish)

Recruiter / HR Generalist (Bilingual English/Spanish)

Summary

Based in the Company's corporate office in Gaithersburg, MD, the Recruiter/HR Generalist will be on the team that leads the full scope of life-cycle recruiting for a diverse portfolio of multi-family apartment properties and the company's corporate team. This is a highly visible role, one which will interact with management and leadership stakeholders across the company. This critical role will develop, implement and maintain both proactive and reactive recruitment strategies across the organization that satisfy current staffing needs while funneling a constant pipeline of available talent in to the company. This role works with employees at all levels of the organization to ensure delivery of the best talent with the right combination of skills, experience and both positional, functional, and cultural “fit” that will drive organizational impact.

Primary / Essential Duties and Responsibilities: 

• Manage full candidate life cycle for job applicant candidates to insure a streamlined process that is efficient and offers a positive candidate experience. 
• Develop, build and maintain strong, reliable, trusting, engaged and customer service oriented working relationships with internal and external stakeholders. Partner with hiring managers to develop individualized recruiting strategies by position, property, client portfolio or region. Proactively outreach with leaders, vendors, community organizations, and other team members to create a partnership that yields success, predictable results and credibility. Work with the HR department, management team and hiring managers to prioritize hiring needs.
• Post, advertise, and disseminate all vacant positions across various media. Manage job postings and updates. Track and constantly be aware of the status of all open roles and the efforts to fill them.
• Maintain the Applicant Tracking System and the Company website, online job boards, niche sites and other recruitment sources and tracking tools/metrics.
• Identify, evaluate and analyze current and prospective recruitment sources and make recommendations for changes to recruiting sources based on efficacy and budget considerations. Among these, identify, establish and maintain relationships with various entities for recruitment sourcing (e.g. colleges/universities, local community organizations, technology schools, high schools, professional associations, property management and real estate specific organizations, and other relevant recruitment pipelines including career fairs, job fairs, trade shows or other events to attend on behalf of the company).
• Assist in branding and establishing a recognizable “employer of choice” reputation both internally and externally and serve as an ambassador for that brand.
• Conduct job analysis for potential openings and in advance of job/employment trends including interviewing hiring managers, position employees, conducting job studies, compiling information to make adjustments to job descriptions, job postings, recruiting/advertising strategies, etc.
• Manage third party recruiting relationships (e.g. employment and temporary staffing agencies) including contract negotiations and terms agreements. Maintain records and support the invoicing/billing process.

• Manage the company’s background/drug testing technology and process, including making hire/no-hire recommendations upon receipt of adverse findings.
• Make offers of employment, prepare offer letters and coordinate onboarding efforts.
• Initially screen/interview candidates for posted qualifications and job fit; coordinate and conduct phone screens and interviews with candidates, as needed, including providing summaries to hiring managers to support them in the hiring process. As needed, assist in the scheduling of interviews with hiring managers to facilitate a timely recruiting process.
• Maintain recruiting documentation, applicant records, etc. in keeping with relevant federal, state and local employment laws.

• Manage internal vacancy requisition tracking process and provide oversight, compliance control and administration of the employee referral bonus program.
• Deliver recruiting analytics as requested by Director of HR.
• Identify and evaluate position core competencies and minimum position requirements. Uses competency models to develop job-specific applicant testing.
• Orchestrate the onboarding process from offer letter through to completion of new hire onboarding, including the communication and logistics with new staff and internal stakeholders.
• Participate in training, including delivery of new-hire orientation, and demonstrates charisma and a positive approach with strong presentation skills.
• Other tasks, projects, assignments or duties as assigned.

Required Qualifications - Skills, Experience, Abilities:

To perform this job successfully, an individual must be able to perform each essential duty (above) satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3-6 years or more experience in high volume recruiting, talent acquisition, HR or related with responsibilities and successful performance as described in the Essential Duties. Ideal candidate will have prior similar industry applicable experience (multi-family, residential, affordable, property management). Lack of direct HR experience may be considered if candidate has significant/noteworthy prior direct industry applicable experience with a successful people management and hiring background in a senior specialist or managerial/supervisory role.
• Must possess strong Bilingual English/Spanish speaking and written capabilities
• Must possess a strong customer service approach to delivery of work product, the effort to meet/exceed expectations and beat deadlines, and excel in interpersonal interactions and relationship management.
• Experience working in a collaborative way, able to manage high volume of sometimes competing priorities, effective at supporting customers across a multi-site organization that is geographically distributed.
• Strong professional writing skills/experience required, along with prior experience in crafting company letters, e-mail communications, and developing online/offline content (posters, flyers, graphic design, copy writing, formatting, etc.).
• Strong computer skills required, including proficiency with MS Office suite (Word, Outlook, Teams, Excel, PowerPoint, etc.). Comfortable familiarity with professional posting and searches on web-based and social media sites (e.g. Facebook, LinkedIn, Twitter, Instagram and others) is needed. Must have the ability to learn and work effectively in new systems quickly.
• Strong interpersonal, communication and speaking skills required. Equally comfortable with the written word as the spoken word; able to collaborate with others, build relationships, be a brand ambassador and a customer service specialist. Capability to be successful at influencing and generating excitement about the potential for candidates to want to work for the company.
• Strong organizational, multi-tasking and time management skills with excellent attention to detail. Adept at owning projects and tasks, managing deliverables to meet deadlines, connecting with people and facilitating effective collaboration to achieve successful outcomes.
• Proven experience developing and implementing successful recruitment strategies.
• Ability to independently manage priorities, workload projects and meet/beat deadlines.
• Demonstrated candidate management, relationship building, and negotiation skills.
• Excellent interpersonal communication skills both written and verbal, with stakeholders at all levels.
• Familiarity with social media and online recruitment (e.g. LinkedIn and others).
• Strong cold calling, candidate relationship management and network sourcing skills; fearless to pick up the phone or e-mail to reach out to proactively source candidates.
• Meticulous attention to detail and process driven.

Preferred Qualifications:

• Associate’s or bachelor’s degree desired but not required. Education, experience or certificates in human resources, management, communications or related fields are a plus.
• General Human Resources and employment law knowledge and proficiency in areas beyond talent acquisition.

Work Environment:

The role will be primarily based on-site (non-remote) at the company’s corporate offices in Gaithersburg, MD and the work environment is predominantly an office/clerical environment. Primary office hours are typically Monday-Friday from 8:30-5:30; schedule may shift to start earlier, end later, or involve weekend work based on business needs, workload, and other factors.

While performing the duties of this job, the employee is regularly required to read, write, talk and hear. The employee frequently is required to sit; use hands/fingers to handle or feel (e.g. type); and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10-20+ pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Must have reliable transportation and ability to meet attendance/punctuality requirements and to facilitate occasional on-site visits to properties.

About Edgewood Management

• Edgewood Management Corporation is a 50+ year old premiere affordable property management company, providing superior real estate and property management for a portfolio of over 17,000 units in many states plus the District of Columbia. Edgewood’s portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units for all varieties of affordable programs as well as market rate/conventional properties. We have an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial, and physical. We are consistently ranked among the Top 100 Largest Managers of Affordable Housing by the National Affordable Housing Management Association (NAHMA), thanks to the outstanding leadership and talent in our company. Mission-driven to “Help Improve People’s Lives”, our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. We offer a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential and grow their career, and we are looking for positive, motivated, and hardworking individuals to join our team in this important role.

Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:

• Medical, Dental & Vision Insurance
• Paid Vacation & Holiday & Personal/ Sick Leave
• Company Paid Life and AD&D Insurance
• Company Paid Short-Term and Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events

Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.