Recruiting Coordinator

ePayPolicy offers easier payment tools, built for insurance. ePayPolicy's products bring insurance payments up to speed for agencies, carriers, MGAs, and PFCs, with secure online payment pages, automated check processing, and payables reconciliation. 6,500+ insurance companies trust ePayPolicy and our expert, live support team to handle their payments every day.

We’re based in Austin, TX, and have clients in all 50 US states and Canada. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital. 

Job description

We’re looking for a Recruiting Coordinator who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. As a Recruiting Coordinator, you will play a crucial role in managing the hiring process from beginning to end, being a steward of our company culture by providing exceptional candidate experience. You will have visibility across the organization working with executive leadership and hiring managers to coordinate interviews and support the growth of the business. 

In this role, you will:

• Be responsible for helping to provide an amazing hiring experience internally and externally.
• Be the expert in the organization’s hiring processes, procedures and tools, helping to train others on these as well.
• Interface directly with candidates, hiring managers, and interviewers to coordinate and schedule interviews, including all travel arrangements when necessary.
• Prepare for onsite interviews by ordering and setting up lunch, greeting candidates and keeping the day running smoothly.
• Partner closely with recruiting to understand the open roles, assist with applicant reviews, and maintain accurate records in our ATS.
• Maintain confidentiality and ensure compliance with regulations and guidelines.
• Conduct reference checks, review I-9 documentation, and other administrative tasks.
• Assist the Recruitment and People Operations teams with special projects as needed.

What you bring:

• Excellent interpersonal skills with a commitment to maintaining the highest level of confidentiality.
• Ability to work independently, execute multiple tasks simultaneously, and cut through ambiguity.
• Proficiency with Google Calendar, Calendly, or other scheduling tools.
• Strong organization skills and a relentless attention to detail.
• Excellent written and verbal communication skills.
• Desire to exceed goals and achieve results; satisfaction derived from meeting deadlines and finishing projects.
• Rolls up their sleeves, responds quickly and decisively, is flexible and open to change, and is able to productively work with the team to achieve company objectives
• Thrives in the fast-paced, dynamic start-up environment inherent to a high-growth technology company like ePayPolicy

Why ePayPolicy

• Competitive salary
• Comprehensive benefits package with employer-paid basic life and disability premiums
• 401K
• Unlimited PTO
• Company-sponsored quarterly “ePayItForward” initiatives 
• Supportive and inclusive company culture with a focus on work/life balance
• Fully-stocked kitchen
• Free lunch stipend for those working onsite
• Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)
• Huge opportunity for growth

We operate on a hybrid schedule for in-office employees. Standard schedules are three days per week in the office, however, the cadence and days are determined by each team and manager. 

ePayPolicy Hiring Practice

We value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.