Recruiting Experience Coordinator

Recruiting Experience Coordinator

What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years, we’ve grown from 0 to 17M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years, we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their consumers. -- Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.

Fetch Rewards is an equal employment opportunity employer.

The Role:

You will serve in the full-time, exempt role of Recruiting Experience Coordinator. A Recruiting Experience Coordinator at Fetch Rewards is the onsite point of contact for all candidates interviewing in person at our flagship Madison office.  This role will be responsible for curating an unmatched incredible in-person candidate experience including candidate office tours, making sure day-of interviews run smoothly, and showing candidates the full potential of working at Fetch. Including, but not limited to, in your responsibilities are the following:

• Work closely with recruiters to design and manage the candidate experience
• Schedule interviews for candidates via Green House and Modern Loop
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• Manage and communicate all interview logistics with candidates and interview teams
• Provide a white-glove service by guiding candidates through the interview process (either in-person “hosting” or off-site)
• Ensure on-site and off-site interviews are tightly choreographed
• Assist with candidate travel and expenses
• Be knowledgeable about our business and be on point for HR-related questions (i.e. benefits, pay schedule, etc.)
• Event planning and coordination
• Keep recruiting team and hiring managers on-point with your organizational skills

The ideal candidate:

• In-person role at the Madison office, 9am-5pm Monday-Friday
• Travel to our Chicago IL & BHM AL as needed 
• 2+ years' experience preferred in an administrative or communications role
• Professional, enthusiastic, organized and excited about hiring the best people
• Excellent oral and written communication skills
• Highly energetic with excellent organizational and problem-solving skills
• Outstanding follow-up skills and attention to detail
• Can work both independently and within a team
• Self-starter - Identify blockers before they become problems and build out processes that make our machine run faster
• Multi-tasking guru - able to effectively prioritize projects and pivot where needed with a sense of urgency
• Discrete and able to handle confidential and highly sensitive information appropriately
• Proficiency in Microsoft Word, Excel, PowerPoint and Google equivalents (including Gmail)
• Schedule interviews via Green House and Modern Loop

At Fetch Rewards, we'll give you the tools to feel healthy, happy and secure through:

• Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success. 
• 401k Match: We match 100% of the first 3% of your 401K contribution.
• Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet.
• Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover. 
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Military. 
• Paid Time Off: On top of our unlimited PTO policy, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break. 
• Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary, and flexible work schedules upon returning to work. 
• Wellness Program: Utilize these tools and resources to bring your best self to work each day.
• Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
• Nutrition counseling through Charge Nutrition 
• Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more. 
• Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges.
• Work Environment: Collaborate with your team in one of our stunning offices in Madison 5 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. 
• Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds.