Recruiting Product Owner

The Human Capital Management (HCM) Operations team at Hearst is responsible for the HCM ecosystem across thousands of employees and 300+ business on a global scale. This is the team that is responsible for the applications and products that service our employees and empower our managers and leaders. Whether supporting day-to-day operations or implementing exciting new products and modules, this team touches all aspects of the employee lifecycle.

Reporting into the Executive Director, Technical Lead, HCM, and partnering closely with the various HCM teams, the Recruiting Product Owner is responsible for ownership of the Recruiting module within Oracle. This includes the implementation of this function to new businesses as well as the support of the system. The Recruiting Product Owner is defining the future state roadmap and coordinating with Oracle on features and functions.

Primary Responsibilities

• Functioning as the day-to-day operational owner of the module.
• Ability to scope/estimate system updates and manage projects, including use of project management tools and standard implementation methodology of requirements gathering, design, build, test and deploy.
• Coordinating with Recruiting business leads and stakeholders on the following:
  • Managing standardization across divisions.
  • Hosting internal Hearst Recruiting user group.
  • Expanding usage of the module and roadmap.
• Reviewing Oracle product development updates regularly and advising HCM and Corporate HR leadership accordingly.
• Managing the offshore team to prioritize and resolve Recruiting module issues, which includes managing the ticket queue in ServiceNow.
• Analyzing issues to determine themes, identify root cause issues, and recommend solutions.
• Implementing process and training improvements to resolve common, issues and elevate the ability of the local human resources teams to respond to end-user questions.
• Logging and coordinating with Oracle for issue resolution of priority Oracle Service Requests.
• Working with the training specialist to develop and deploy trainings and material related to the module.

Skills & Abilities

• Recruiting or HR experience.
• Excellent verbal and written communication skills.
• Project management.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Education & Experience

• Bachelor's degree or equivalent experience required.
• At least five years of experience in operations for Recruiting or HR. Proven experience partnering with senior leadership and cross-organizational stakeholders.
• Strong ability to work effectively in a fast-paced agile environment and manage multiple projects/activities simultaneously.

As part of its continued efforts to maintain a safe workplace for employees, Hearst requires that all employees who receive a written offer of employment on or after November 8, 2021 be fully vaccinated (as defined by the CDC) against the coronavirus by the first day of employment as a condition of employment, to the extent permitted by applicable law. Hearst will consider requests for reasonable accommodations due to medical and/or religious reasons on an individual basis in accordance with applicable legal requirements.

Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a combined 19% of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men's Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks.

Hearst is an Equal Employment/Affirmative Action employer. Hearst does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, veteran status, or any other characteristic protected by federal, state, or local law. Follow us on Twitter @Hearst. To learn more about Hearst, visit hearst.com.