Recruitment Coordinator

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Recruitment Coordinator

Location

Beachwood

Facility

CC Administrative Campus

Department

Job Code

U17011

Shift

Days

Schedule

7:00am-4:30pm

Job Summary

This position will require that candidates reside in the Greater NEO area as this is a hybrid model and does require onsite work 3-4 days per week.

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

We are looking for a Recruitment Coordinator to join our dedicated team of caregivers. In this role, you will be the first person caregivers meet once they are hired, becoming their point person leading up to their first day. This role is vital to helping our new caregivers feel welcomed and become successful in their new roles. Your duties will include but are not limited to: • Coordinating and participating in recruitment activities. • Communicating with caregivers daily, by phone and in person. • Ensuring new caregiver onboarding is complete by their start date. • Partnering with other Human Resource (HR) caregivers for compliance and regulatory audits, reviews and inspections. • Using applicant tracking tools and other HR related systems daily.

The ideal future caregiver is someone who: • Has great communication and customer service skills. • Is organized and pays close attention to details. • Can maintain focus on multiple tasks. • Is a self-starter.

This is an opportunity to see and learn the hiring process from start to finish at a highly ranked organization. You'll gain the skills and knowledge required to advance your career within Talent Acquisition and Human Resources.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Job Details

Responsibilities:

• Facilitate and coordinate new Caregiver HR appointments.
• Ensures exceptional customer service expectations are met.
• Responsible for accurate and timely candidate and new Caregiver communications.
• Reviews and appropriately addresses OneHR cases.
• Assists with applicant tracking system activities.
• Performs quality checks and ensures new hire and internal transfer compliance.
• Tracks and reports timely on new Caregiver status as it relates to HR appointment readiness and attendance, missing documents and clearance.
• Maintains the I-9 dashboard and communicates non-compliance appropriately.
• Ensures new Caregiver onboarding is complete by their start date.
• Responsible for achieving individual goals and metrics and also assists in meeting departmental goals.
• Demonstrated proficiency in all systems and technology required for the role.
• Maintains accuracy of applicant tracking system.
• Coordinates or assists with recruitment events as directed by Talent Acquisition leadership.
• Provides support with miscellaneous projects and spreadsheet work.
• Responsible for onboarding, training and coaching new Caregivers.
• Partners with Human Resources for compliance and regulatory audits, reviews and inspections.
• Other duties as assigned.

Education:

• High School Diploma or GED required.

Certifications:

• None required.

Complexity of Work:

• Demonstrate strong and effective verbal, written and interpersonal communication and possess strong customer service skills.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a fast paced and high volume environment.
• Proficient computer skills in Microsoft office suite.
• Must be team oriented, possess a positive attitude and work well with others.
• Ability to prioritize and multi-task in a flexible, fast paced and challenging environment.
• Must be detail-oriented and have the ability to work proactively and effectively while ensuring compliance.
• Displays professionalism throughout the recruitment process.

Work Experience:

• Minimum of 2 years of customer service experience.
• Previous human resources or customer service experience is preferred.
• Experience with computers and Microsoft Office suite required.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system. For some roles, ability to travel to other locations, including international travel.
• Ability to operate a computer, audio visual and other office equipment.
• Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.
• In some locations, ability to move up to 25 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities