Recruitment Operations Lead

Bloomreach · Remote

Company

Bloomreach

Location

Remote

Type

Full Time

Job Description

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern Mßnchen, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

Become the Recruitment Operations Lead at Bloomreach! Help us empower our 20-person global recruitment team to hire 500+ people across the Americas, EMEA and India this year. You have the potential to shape a team operating with a cutting-edge modern tech stack, driven by real-time business metrics. Your salary range starts at 2000€ per month, along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you'll become a core part of the Recruitment Team.

What challenge awaits you?

As the Bloomreach Operations Lead, you will have the opportunity to turbocharge our recruitment performance through world-class operations. You'll need to manage a complex agenda involving automation, compliance, reporting across 4 geographies, 3 products and 7 functions.

Bloomreach will be hiring hundreds of new people every year for the next few years and you will enable recruiters to create the best candidate experience for the best people on the market. You will be responsible for making recruiters' lives easier and for making sure the Bloomreach recruitment team is the best run recruitment team out there.

Your job will be to:
  1. Make Bloomreach recruitment as automated as possible while maintaining high hiring quantity & quality
  2. Ensure the recruitment team is compliant with internal processes & external requirements
  3. Design and run automated reporting on important recruitment metrics for all functions & regions
a. Make Bloomreach recruitment as automated as possible while maintaining high hiring quantity & quality
  • Understand the recruitment team operations bottlenecks
  • Define the requirements/needs for the desired solution and test
  • Implement & ensure maintenance of the solution, while gathering feedback for further improvements
b. Ensure the recruitment team is compliant with internal processes & external requirements
  • Monitor compliance 
  • Understand the reasons behind potential non-compliance (against reasonable business requirements)
  • Design & implement a change management project to improve compliance in specific areas according to business requirements
c. Design and run automated reporting on important recruitment metrics for all functions & regions
  • Understand the business requirements behind the reporting demand
  • Define improvement areas for the reporting with regards to both the form and the content
  • Implement improvements and ensure regular reporting to the relevant stakeholders
Your success story will be:
  • In 30 days, you will familiarize yourself with what's already built and in place.
  • In 90 days, you will have taken full ownership of the operations function.
  • In 180 days, you will have made sure that the relevant stakeholders are happy with our recruitment operations momentum.
You have the following experience and qualities:
  1. Professional — experience in a quantitative and technical internal position at a quickly growing company
  2. Personal — cross-functional collaboration, diligence, business thinking
Professional experience
  • Worked in a quantitatively-demanding position. 
  • Worked in a semi-technical position (integrations, data cleaning).
  • Experience from a complex, quickly growing company.
Personal qualities
  • Able to work with a diverse team of people cross-functionally across time zones. 
  • Demonstrates the ability to deliver with excellence and precision.
  • Ability to think in business terms and real added value.
  • Fluency in English.
Excited? Join us and transform the future of commerce experiences.

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com.


Regional benefits - Central Europe + Germany:
  • Monthly lunch entitlement up to 110€ per month
  • Pension scheme or health insurance depending on the specific region

#LI-DU1

More things you'll like about Bloomreach:Culture:
  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:
  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:
  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

Compensation:
  • Stock options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We celebrate work anniversaries -- Bloomversaries!*


*Subject to employment type. Interns are exempt from marked benefits for the first 6 months.


If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


 

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

Apply Now

Date Posted

09/20/2022

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