Recruitment Operations Specialist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Recruitment Operations Specialist position is responsible for providing customer service to the Talent Acquisition organization with job postings. This position enables our Talent Acquisition function to be as productive as possible.

Primary Responsibilities:

• Collaborate and communicate effectively with all TA stakeholders throughout the posting process
• Effectively manage shifting levels of workload in a dynamic environment
• Work effectively with other Human Capital functions to ensure consistency in policy and process management
• Identify and assess customer needs utilizing systems and technology to take the appropriate action
• Support and adapt to process improvements and future enhancements/best practices
• Gathers and analyzes information to understand problems and situations
• Train new Recruitment Operations Specialist and Recruiters that join our department
• Identify issues related to the recruitment process and escalate as appropriate
• Assist on projects related to Staffing
• Work independently and continually think outside of the box; conveys openness to change and willingness to try new things
• Communicate in a clear and concise manner
• Approach processes and projects from a broad TAS and Global perspective
• Maintain discretion when tasked with processing confidential information
• Work on other tasks as assign by the business
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• BA/BS in any field
• Intermediate experience with MS Office
• Average to above average proficiency in the English language both written and oral
• Proven attention to details

Preferred Qualifications:

• 1+ years of business experience, preferably in Human Resources or Recruiting
• 6+ months of customer service experience in a BPO/Call Center setting
• Knowledge of recruiting technologies (Taleo and Salesforce)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.