Red Hat Sales Development Representative

Introduction
Being a Sales Development Representative (SDR) in IBM means a career where you’re leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. In many cases it will mean you’re their first point of contact – directly impacting their adoption of next-generation cloud platforms to develop run and manage workloads of some of the worlds most transformational enterprises and culturally influential brands in the world.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.

Your Role and Responsibilities

As an SDR within Digital Sales you’ll be IBMs first line of contact for inbound client sales activity. Your primary goal will be to qualify leads and convert them into new business opportunities. With a focus on speed to engage you will leverage your digital product and consultative selling skills to accept incoming leads and connect the dots between clients’ needs and IBM’s solutions. You’ll collaborate with colleagues across the Sales team– advising and supporting on new business engagements throughout the critically important early phases of the sales cycle and helping to lead prospects to our award winning cloud solutions.

Your primary responsibilities will include:

• Continuous Personal Development : Stay updated and engage in continuous personal development to become a trusted expert advisor.
• Lead Conversion : Review and convert inbound Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs).
• Support IBM Sellers : Pass SQLs to IBM sellers and support them throughout the process of closing deals.
• Social Selling and Thought Leadership : Utilize social media for social selling and thought leadership promoting both IBM and your personal brand while engaging with prospective clients.

Required Technical and Professional Expertise

• Demonstrable experience of consultatively selling technology solutions against complex use-cases.
• High proficiency of using digital sales tools and techniques (e.g. phone CRM social media email etc.)
• Exceptional communication skills across written and verbal medians.
• Strong analytical skills with proven examples of using data to influence make business decisions and drive commercial outcomes.

Preferred Technical and Professional Expertise

• Cloud Market and Red Hat Portfolio Knowledge: Ability to develop cloud market knowledge to become a trusted client advisor (training on IBM’s Hybrid Cloud offerings will be provided).