Regional Account Lead – APAC at Spotify - Singapore

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Job description

Team: Advertising Sales - Emerging and Scaled Sales

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.

The Regional Account Lead (RAL) is a pivotal leadership role responsible for driving strategic growth, operational excellence, and relationship management for key global accounts across the JAPAC region.

Based in Singapore, the RAL will serve as the primary bridge between global strategy and local execution, ensuring consistency in service delivery while navigating the unique cultural and commercial landscapes of individual JAPAC markets.

What You'll Do

Develop and execute multi-year regional account plans that align with global objectives while addressing local market nuances

Act as the senior point of contact for regional client stakeholders, fostering high-level relationships and driving client satisfaction

Identify and capitalize on organic growth opportunities within existing accounts across the JAPAC footprint

Ensure seamless communication between global account teams and local market leads to maintain a "one-team" approach.

Standardize processes and reporting frameworks across JAPAC to provide global stakeholders with clear, consolidated visibility

Drive the adoption of global tools, best practices, and innovative solutions throughout the region

Oversee regional responsibilities, including revenue forecasting, resource allocation, and profitability monitoring.

Manage regional service level agreements (SLAs) and key performance indicators (KPIs), ensuring consistent high-quality delivery

Lead regional business reviews (MBRs/QBRs) with clients, providing strategic insights and data-driven recommendations

Evangelize and drive the adoption of automated buying channels, specifically Spotify Ad Exchange (SAX) and Spotify Ads Manager (SAM)

Partner with cross-functional teams to deploy innovative, cultural-first executions (e.g., Wrapped integrations, F1 partnerships, and Podcast original sponsorships)

Foster a culture of collaboration, agility, and continuous improvement within the regional team

Who You Are

You have a minimum of 8+ years of experience in account management, with experience leading regional or multi-market accounts

You have worked across diverse JAPAC markets and understand how to adapt strategies to local contexts

Comfortable operating in a global, matrixed organization and aligning stakeholders across regions

Communicate clearly and confidently with senior stakeholders, building trust and long-term partnerships

You bring strong commercial judgment, including forecasting, negotiation, and revenue planning

Experienced in using data and insights to shape strategy and influence decisions

You care about collaboration and bring a “one team” mindset when working across functions