Regional Business Partner

The Regional Business Partner is a proficient HR generalist who provides operational People support across multiple locations. With a focus on delivering consistent high-quality execution of people processes and policies this role supports front-line and middle level leaders on day-to-day people matters helps prevent and manage employee relations cases and ensures local practices remain compliant and fit for purpose.

Operating with growing autonomy this role is key to creating a consistent and effective employee experience across regions. It contributes to the successful implementation of global people initiatives supports leaders in resolving people-related challenges and plays an important role in risk mitigation compliance and regional alignment.

What you’ll be doing:

Operational Leader Support

• Advise and support on people-related issues including underperformance wellbeing sickness absence and other employee concerns.
• Manage complex or sensitive cases in collaboration with the regional and business partnering team and the Legal team where required ensuring stakeholder management involvement and communication throughout the case. 
• Act as a trusted point of contact for tactical people-related guidance and employee case management.
• Proactively analyze data and insights to identify trends and systemic issues informing conversations with leaders to prevent case escalation and flag risks requiring intervention.
• Build effective cross-functional relationships and influence operational outcomes through strong logic insight and follow-through.

Policy & Process Execution

• Ensure local HR policies and processes are accurate compliant and consistently applied across geographies.
• Partner with Legal and Centers of Expertise (CoEs) to ensure employment terms handbooks and practices meet legislative requirements and internal standards.
• Sign off on terms and agreements in line with local processes and governance frameworks including engagement with trade unions or works councils where needed.
• Ensure employment policies practices and decisions remain compliant with local employment law
• Design and implement scalable HR templates tools and processes to drive operational efficiency and ensure a consistent employee experience across all supported regions.

Supporting Visa applications and Right to Work

• Co-ordinating the administration and end-to-end processing of visa applications including ensuring compliance of right to work checks

Who you are:

• A skilled HR professional with experience across the employee lifecycle ideally gained in fast paced scaling technology business 
• Exposure to global markets international labor laws and regulations is highly desirable
• Experience of administrating visa processing and certificates of sponsorship 
• Confident advising and supporting leaders on a wide range of people matters including employee relations cases performance management and wellbeing
• Comfortable navigating ambiguity and working with autonomy while knowing when to escalate or seek guidance
• A clear credible communicator who can build trust and influence at all levels of the organization
• Highly organized diligent and with strong attention to detail maintaining a commitment to operational excellence in all processes documentation and compliance
• Analytical and data-informed able to interpret workforce metrics to proactively identify trends risks and opportunities
• Pragmatic solutions-focused and resilient with a continuous improvement mindset
• Fluent in English

What We Do

Hi. We’re Trustpilot. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust bringing consumers and businesses together through reviews. Trustpilot is open independent and impartial — we help consumers make the right choices and businesses to build trust grow and improve. Today we have more than 300 million reviews and 67 million monthly active users across the globe with 127 billion annual Trustpilot brand impressions and the numbers keep growing.

Why Work With Us

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk we laugh we collaborate and we respect each other. Our purpose to help people and businesses help each other is a tall order but we keep it real. Join us at the heart of trust.

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