Regional Director of Expansion Sales

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures. 

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Who We're Looking For

We are looking for a driven and detail-oriented Customer Account Executive to join our team. In this role, you will be responsible for managing a territory of accounts and driving revenue growth by expanding and cross-selling an existing customer base. The ideal candidate will have a proven track record of success in sales or account management, a strong customer service orientation, and excellent communication skills.

What You'll Be Doing

• Manage and grow an assigned book of business; proactively identify opportunities to expand and cross sell existing clients

• Meet and exceed monthly, quarterly, and annual sales targets

• Build and maintain strong relationships with key stakeholders at client organizations

• Partner with the Customer Success Manager on each account to understand needs, and strategize a custom approach to each customer.

• Develop and maintain a deep understanding of customer needs and preferences, and use this knowledge to anticipate and address customer concerns

• Participate in regular business reviews with clients to ensure product awareness and identify opportunities for growth inside each account

• Collaborate with cross-functional teams, specifically Customer Success, to ensure high customer satisfaction

• Utilize Salesforce to manage customer interactions and track sales activities

• Strategically position products and present them to clients, showcasing value to their organization and members

• Provide regular updates to the Director of Expansion Sales on account activity and progress toward revenue targets

What You Need To Have

• Bachelor's degree in Business or a related field preferred

• 5+ years of experience B2B SaaS sales or account management

• Demonstrated track record of meeting or exceeding sales targets

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and collaborate effectively with cross-functional teams

• Proficient in Salesforce

• Willingness to travel as needed to meet with customers and attend industry events

US Sword Benefits:

*Eligibility for Essential benefits: Full-time employees regularly working 25+ hours per week

Comprehensive health, dental and vision insurance 

Equity Shares

401(k)

Discretionary PTO Plan

Parental leave

US Sword Perks:

Flexible working hours

Remote-first Company

Internet Stipend for remote working

Paid Company Holidays

Free Digital Therapist for you and your family

Portugal - Sword Benefits:

Health, dental and vision Insurance

Meal Allowance

Equity Shares

Portugal - Sword Perks:

Remote Work Allowance

Flexible working hours

Work from home

Unlimited Vacation

Snacks and Beverages

English Class

Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.