Regional Director - Performance Team

We are looking for an experienced Regional Director to lead the business operations for multiple teams of Squad Leads and Performance Coaches.

The Regional Director will own the profitable growth of a large P&L and the daily operations of 1 of Future’s 2 geographical regions that deliver world-class fitness coaching experiences to clients.  Duties include setting the strategic direction and guiding your region, setting quarterly objectives, evaluating and optimizing operational performance, ensuring company standards are upheld, and preparing operations and financial reports.

To be successful as a Regional Director, you will act independently to lead and manage leaders, ensure excellent service delivery, and achieve performance targets in a fast-paced growth environment.  You will also be expected to collaborate heavily with your Regional Director counterparts to innovate, maintain world-class service delivery, share learnings and advocate for your team's needs.

As a People Leader at Future you must have excellent People Management skills, demonstrate exceptional Emotional Intelligence, have a proven track record of Developing People and Creating Community for everyone on your team.

Additionally as a Business Leader at Future you must be able to manage the Mission and Vision of your unit. You must have excellent Strategic Agility, Business Acumen and Conflict Management skills. In addition you must display superb Decision Making and Change Management skills.

What you will do:

• Own the profitable growth of a regional P&L in the tens of millions of dollars
• Independently lead a geographical region of 8-10 squads, each consisting of 1 Squad Lead and 15+ Performance Coaches
• Constantly assess and develop your team’s talent, getting the best from high performers and taking action to resolve performance issues that do not meet world-class standards
• Own the delivery of world-class service quality to every one of the thousands of clients with whom your team works
• Develop and execute the regional strategic business plan, translated into individual squad goals
• Build and maintain playbooks, reports, dashboards, and metrics to monitor performance for your business unit, client metrics (activation, engagement, retention) and squad metrics (service quality, capacity, utilization)
• Innovate organization and process changes, synthesize and share them with your peers and implement them across the broader Performance team and cross-functional teams
• Lead, guide and influence decisions upward and among cross-functional business partners, including senior operations leaders, finance, marketing and product/engineering

About you:

• 7+ years of operations or strategy experience with P&L or significant ownership
• Experience managing large field teams with a wide variety of skills and roles
• Entrepreneurial mindset, grit and hustle, with a strong bias to action and refusal to be blocked; if something you need doesn’t exist, you build it
• Quantitative by nature and obsessed with process improvement
• Experience working cross-functionally across large organizations
• Experience with the fitness industry or the hospitality industry a strong plus