Regional Engineer

iHeartMedia Stations

Job Summary:
Initial resource for troubleshooting malfunctioning electronic components and circuits.

Responsibilities
• Participates in designing, configuring, deploying and maintaining various types of electronic equipment for optimum transmission and/or broadcast performance with scalability, performance and reliability.
• Assists clients, fellow technicians, and service personnel in the installation, training and support of software, hardware, and related 3rd party peripheral components, including but are not limited to file servers, commercial grade workstations, networking switches, NICs, monitors, KVMs, and radio equipment.
• Tests faulty electronic components and circuits to locate defects and applies knowledge of electronic systems to diagnose causes of malfunction.
• Responds promptly to client needs; troubleshoots problems to ascertain issue and develops solutions in a timely manner.
• Implements planned maintenance support (e.g. installs tools, applies upgrades, etc.) as a preventative/precautionary measure.
• Aligns, adjusts, and calibrates equipment according to specifications.
• Creates pre-production backups, new code and configuration file updates.
• Interacts with technical team to understand issues with database querying, log file analysis, error correlation, scripting, and data analysis.
• Maintains internal tools used by the department and records repairs, calibrations and tests.
• May participate in after-hours production/deployment/releases.
• May serve as after-hours support on call rotation for service trouble incidents.

Qualifications
• Can gather and analyzes information skillfully
• Experience with the following components: Windows Operating Systems, Remote Access Applications (VNC, Remote Desktop, Team Viewer, etc.), network technologies, systems security, Cloud technologies and network monitoring tools
• Experience with .NET 3.5, 4.0, Web Application Configuration and Architecture, IIS 6.0, 7.0 strongly preferred
• Understanding of web and mobile standards
• Solid understanding of code deployment practices and SDLC
• Proven experience in group problem-solving situations; strong analytical skills
• Independence; ability to work under minimal supervision, independently and/or as a member of a project team
• Stress tolerance, especially when dealing with tight timeframes and difficult and/or emotional client situations
• Ability to multitask and prioritize workload under deadlines in a fast-paced environment; can escalate appropriately
• Compelling detail orientation with strong attention to accuracy and problem solving, following up until issues are resolved
• Ability to develop, read and Interpret technical documentation
• Excellent verbal and written skills; ability to communicate at detailed technical level as well as to distill advanced concepts into fundamental principles for teammates; can edit work for spelling and grammar

Work Experience
• Minimum of 5-7 years of experience in general information technology
• Radio background a plus

Education
• Bachelor's degree in Computer Science, Technology and/or equivalent experience

Certifications
• SBE Certification preferred.

Location
San Diego, CA: 9660 Granite Ridge Drive, 92123

Position Type
Regular

Benefits:

iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify. Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Current employees and contingent workers click here to apply and search by the Job Posting Title.