Regional Manager

Responsibilities

• Ensure excellent customer service is delivered both internally and externally.
• Work alongside Human Resources to recruit and develop talent, manage personnel issues, conduct annual employee reviews and assist with onboarding of new employees. Ensure the teams at your property are well trained and supported in executing the functions of their job, understand the policies and procedures and are knowledgeable in the goals of their respective properties.
• Be knowledgeable in all aspects of their portfolio of properties and their respective markets. Be aware of market changes and ensure the staff is as well.
• In conjunction with the onsite team and Leasing and Marketing team, develop and ensure execution of annual marketing plan.
• Manage annual goal setting process for portfolio. Work in conjunction with clients and Vice President on annual rental rate setting and lease up goals in conjunction with developing operating budget.
• Ensure execution of appropriate marketing efforts and monitor return on investment on marketing spend. Adjust marketing and sales tactics in an effort to maximize occupancy and rental rate.
• Oversee the development of annual property budgets alongside the General Manager. Present annual budget for approval. Ensure property operates within the guidelines of the approved budget.
• Review and approve monthly financials and be able to analyze and speak to operating results. Reforecast when applicable.
• Conduct quarterly property inspections per company policy and document property conditions. Ensure all follow ups from visits are addressed timely.
• Oversee the planning and execution of annual Turn for respective portfolio. Support turn efforts as required.
• Ensure property operations are in conjunction with Campus Advantage’s Policies and Procedures.
• Meet required deadlines and ensure team meets required deadlines.

Qualifications, Experience & Skills

• Bachelor's Degree Preferred
• Minimum 4 years multi-site experience. Student housing highly preferred
• Demonstrated ability to identify and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in-group problem solving situations; uses reason even when dealing with emotional topics.
• Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
• Completes administrative tasks correctly and on time; supports organization's goals and values.
• Able to prepare and analyze financial budgets, forecasts and plans for internal and Client use.
• Proven track record of creation and execution of effective marketing and leasing plans and activities
• PC Literacy (Microsoft Office). Realpage Experience preferred.

We’re looking for people who share our values.

• Integrity We live by the Golden Rule, trying always to do the right thing!
• Intelligence We believe that learning is a lifelong endeavor and we strive to stay ahead
• through innovations.
• Passion We desire to do our best, and we never give up!
• Mojo We attract and charm others through our success and outlook on life. We
• take our work and our communities, but not ourselves, seriously.