Regional Media and Market Support, Communications Manager

Job Description
As the Regional Media and Market Support, Communications Manager you will join the U.S. Regional Communications team to coordinate and execute on a public relations and public affairs strategy in New York City. The audiences include all forms of media, employees and clients, and local thought leaders.
Based in New York, you will work closely with the head of U.S. Regional Communications and Northeast lead; as well as communications colleagues from the firm's businesses and corporate groups to execute comprehensive strategies that reinforce the value JPMorgan Chase brings to New York City as a business, community partner and global headquarters. In addition, you will leverage earned media opportunities sourced and coordinated across the company and execute public affairs strategies, with an emphasis on hyperlocal earned media across the five boroughs. You will also integrate the Regional Communications marketing resources to help deliver the company's priorities in strategically impactful ways.
Job responsibilities:

• Raise the visibility and awareness of JP Morgan Chase's impact on New York City across a wide stakeholder set
• Effectively deploy strategies to target large, medium and hyperlocal news outlets across channels
• Protect and enhance our reputation passionately; do the right thing for our customers and employees, and ensure colleagues do the same
• Develop the communications strategy to proactively tell the firm's story with our customers, employees and local stakeholders and lead internal and external communications in responding to local emergencies.
• Draw on the Regional Communications marketing resources to ensure strategic alignment with the company's priorities, serve as our firm's spokesperson, and establish, maintain and deepen relationships with key media outlets. In addition serve as counsel to our leaders on media, reputation and other communication- and community-related issues
• Serve as reporter/editor to gather and organize employee communication content and engage fully in our local leadership teams.
• Travel to and staff key events as needed and appropriate
  Required qualifications, capabilities, and skills:
• Minimum of five years of experience in a combination of media, executive communications or public relations with 3 or more years of experience in the New York City media market with deep knowledge and relationships within the landscape, including multicultural media; Degree in Journalism, Communications or relevant field of study required.
• Demonstrated experience with the confluence of media, policymaking and community engagement to create tailored messaging and storytelling for all stakeholders, understanding of the intersection of media relations and paid marketing activity
• Ability to collaborate with colleagues across lines of business and corporate functions to lead strategy and execution while navigating internal stakeholders.
• Passionate story-teller, ability to communicate clearly and concisely and have superb written and verbal communication skills
• Strong interpersonal, networking and presentation skills, creative with an ability to generate big, new ideas and take (smart) risks, experience in the use of social media for communications and ability to think like a customer and advocate for customers and the community
• Ability to manage large-scale, complex projects with discipline, speed, flexibility, adaptability and precision. Ability to work under pressure in a fast-paced environment with outstanding judgement, problem-solving ability and resourcefulness; ability to work independently with little direction, and self-motivate
• Unquestioned ethics

Preferred qualifications, capabilities, and skills:

• Strong command of and experience with consumer financial services
• Experience at JPMorgan Chase or other Fortune 500 company
• Bi-lingual with command of Spanish

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.