Regional Operation Head (North Sumatra)

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Role

Grab is on the lookout for a Regional Operations Head for North Sumatra, responsible for overseeing our operations in Aceh, Medan, Batam, Pekanbaru, and Padang.The role you will do is leading a range of work streams including project delivery, process improvement and financial management while leading a team with a focus on safety and customer engagement. Within the team, we embrace a culture of teamwork, empowerment, creativity, diversity, humour, and diligence. You will report to the senior leadership.

The Critical Tasks You Will Perform

• Build a comprehensive regional strategy aimed at achieving our our goals.

 • Take ownership of the Profit and Loss (P&L) statement to ensure sustainable growth while leading analytical projects to solve issues arise.

• Gain an understanding of market dynamics to enhance business viability in a competitive environment.

 • Lead a team city managers, ensuring their priorities align with both regional and company-wide Goals.

• Conduct analyses of internal and industry data to uncover trends and evaluate potential business risks.

Qualifications

What Essential Skills You Will Need

• Minimum 10 years of experience in mid-to-senior management roles in tech, FMCG, banking, or telecom.
• Experience with markets, customers, and competitors.
• Experience managing teams, promoting collaboration, and driving performance.
• Experience applying data analytics to extract applicable insights, allowing informed decision-making and strategic planning.
• Ability to speak Bahasa & English
• Passionate about solving complex and ambiguous problems
• Experience recruiting and mentoring talent.
• Knowledgeable in business process management and risk assessment.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.