Regional Ops Manager-EMEA

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

Digital Turbine is looking for a Regional Ops Manager to manage a group of 3-4 growth managers in the EMEA region for our Performance team. The perfect candidate is a player-coach who's hungry to learn and grow their skill sets as well as pick up new ones on the fly. Previous experience in AdTech is a requirement. This Manager will be based in Berlin, Germany, to serve our EMEA customers and report to our Director of Global Performance Ad Operations.

The Manager will manage a team of Growth Managers, with a focus on helping the team meet its revenue targets and improving business processes, and be responsible for building customer relationships by providing solution-oriented and proactive client support for an assigned book of business. The role requires the person to become a subject matter expert for user acquisition (On-Device, DSP, Offerwall), both internally and externally. As an expert, the Manager will help accelerate Digital Turbine’s user acquisition offering within our Performance organization and with our clients. Additionally, the role requires the Manager to train and mentor individuals to deliver greater value to our customers, such as managing proactive customer outreach and driving Quarterly Business Reviews, while exceeding goals. 

Key Responsibilities Include:

• Responsible for leading Ad Operations team in EMEA
• Collaborate closely with Account Management and Yield and Supply teams to ensure the company delivers against client expectations.
• Monitor campaign performance, analyze data, and provide insights and recommendations for optimizations to achieve client KPI’s.
• Allocate team resources effectively to manage workload and meet client demands
• Mentor and cross train team on DT’s product suite
• Secondary point of escalations for any issues 
• Lead strategic global initiatives and projects for commercial teams across all DT products driving revenue opportunities and process improvements .
• Define, scope, document, track progress, execute, and report up to leadership. 
• Outline the specific tasks, processes, timelines associated with each initiative. Clearly articulate the goals, objectives, and results associated with the initiatives. 
• Prepare and present status reports to team/ leadership, highlighting progress against each initiative, outlining issues and putting forth recommendations. 
• Global roll out and training
• Develop and lead the global rollout for each initiative including processes associated with the initiative, training for internal teams, and gathering feedback post rollout.
• Primary support for Product and RnD teams. 
• Act as the liaison between the Ad Operations team and Product; gathering input/providing feedback from the Commercial team on features/improvements to current platforms.
• Subject matter expert on unified platform solutions

Required Skills Include:

• 3+ years of experience managing people/teams
• 3-5 years of online media, or other advertising experience and knowledge of online ad serving with mobile advertising in the EMEA region a strong plus
• Ability to make an immediate impact with minimal supervision
• Hands-on knowledge of ad serving systems and advertising tracking technologies, especially app MMPs (Appsflyer, Kochava, Adjust, Branch)
• Ability to work with a global and remote team
• A passion for all things digital, including a good understanding of industry trends (mobile device privacy updates) and how they can be used to deliver category-defining media solutions
• A strong work ethic; ability to work under pressure, meet deadlines and deliver results
• Well-developed organizational and project management skills to ensure you can keep on top of your own and others’ workload
• Very strong analytical skills and attention to detail
• Fine-tuned communication, presentation, and influencing skills; with an ability to think creatively and present in a manner that inspires and excites
• Strong problem solving and negotiating skills
• Excellent teamwork and interpersonal skills
• Comfort and experience with a fast-paced start-up environment
• Positive approach to challenging situations
• Professional maturity; high emotional IQ

About Digital Turbine:

Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.

Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building this culture within our teams makes us better collaborators and partners, driving better outcomes.

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