Regional Payroll/Benefits Specialist

OVERVIEW

The Payroll and Benefits Support Specialist plays a pivotal role in managing the payroll operations and benefit support activities. This role will ensure that all aspects of payroll processing are conducted accurately and efficiently, in line with regulatory requirements and company policies. This role involves, monthly payroll processing, employee inquiry management, employee change management, and reporting. The position will work closely with the UK HR team, payroll providers (such as ADP), and other stakeholders to deliver seamless payroll and benefit support.

RESPONSIBILITIES  

• Planning: Collaborate with the UK HR, benefits, and payroll teams to determine and implement optimal payroll cadences and pay periods.
• Payroll Processing:
  • Compile and upload monthly payroll bulk files, including hours worked, absences, bonuses, etc.
  • Upload supporting documents for payroll processing, such as new joiner P45s and SSP (Statutory Sick Pay) notes.
  • Address queries related to payroll file completion and ensure the accuracy of payroll submissions.
  • Conduct pre-commit reviews, audits, and obtain necessary approvals before final payroll commits.
• Employee Payroll Support: Serve as the first point of contact for payroll-related inquiries from employees, ensuring timely and accurate responses.
• System Configuration and Management:
  • Identify and collaborate with payroll analyst to resolve system configuration errors across various platforms (e.g., Workforce Now, Celergo, ConnectTeam, Legion).
  • Manage timeclock setups for new stores and update systems with new joiner information, leave types, and annual leave balances.
• Regulatory Compliance and Reporting: Ensure compliance with HMRC (Her Majesty's Revenue and Customs) and DWP (Department for Work and Pensions) requirements, including the processing of relevant letters and payments.
• Payroll System Access: Request access and manage to completion.
• Additional Responsibilities:
  • Reset passwords for payslip access as needed.
  • Alert Alo Payroll Analyst on new account configurations requirements and updates.
  • File and maintain payroll reports.
  • Assist in the annual preparation of P11Ds and PSAs.
  • Process wire transfer requests and address any questions or errors during monthly audits with Accounts Payable.

QUALIFICATIONS

• Proven experience in payroll processing and benefit support roles.
• Familiarity with payroll software (e.g., ADP) and HR information systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams.
• Knowledge of UK payroll regulations and compliance requirements.