Regional Processing Manager - (Pulte Mortgage)

This position is hybrid (1-2 days per week in office) in Englewood, CO.As a Regional Processing Manager, you will lead a team of new and experienced Loan Processors who assist customers and families moving into their dream home by expediting loan approvals and helping to close every home on-time. You will be a key leader driving efficiency and effectiveness across our operations. You will be empowered to promote culture and employee engagement by being an inspirational and accountable leader. How you’ll make an impact:

• Partner with your team and other cross functional managers, both within Operations and across the company, to identify efficiency and productivity opportunities
• Drive and achieve results by through leadership of your team and their pipeline
• Role model teamwork to promote a positive and high performing culture
• Communicate effectively to execute process enhancements, new initiatives and promote change
• Coach employees to develop knowledge and skills to achieve their potential

Management Responsibilities:

• Ensure appropriate staffing to meet department needs through retention of existing employees and hiring top internal and external talent
• Constantly evaluate employee's performance, instituting performance plans and actions as needed
• Conduct bi-annual performance reviews and annual compensation planning
• Use business acumen and interpersonal skills to deescalate and address customer concerns
• Provide continuous coaching to further develop processing teams mortgage knowledge, technical skills and professional behaviors
• Understand each employees’ strengths, opportunities and development aspirations to leverage top production, inspire quality and support career growth
• Plan team and cross functional events to promote engagement and foster healthy working relationships across team and company

Scope:

• Decision Impact: Area/Division/Dept./Individual
• Department Responsibility: Processing/Operations
• Budgetary Responsibility: Yes
• Direct Reports: 12-14
• Indirect Reports: No
• Physical Requirements: N/A

What you’ll bring, and what we are looking for:

• A desire to lead in a fast paced, builder driven, customer focused environment
• Leadership/management experience within mortgage fulfillment or similar financial field with proven results (Minimum 5 years)
• Strong understanding of the mortgage industry, guidelines, and practices
• Commitment to quality control and compliance with regulatory and investor guidelines
• High level of curiosity and ability to problem solve and make decisions
• Ability to communicate in clear concise manner both verbally and in writing
• Big picture thinking that benefits the department and company vs individual team
• Ability to generate and execute ideas to find more efficient or productive ways of doing things
• Positive energy that adds to the work environment
• High School diploma or equivalent. Bachelor’s degree preferred

What you’ll love about Pulte:

• Supportive leadership that promotes growth and development
• Resources and direction to ensure you are successful
• Flexible hybrid work schedule that supports a work/life balance
• We are an equal opportunity employer committed to embracing diversity and inclusion in our hiring and lending practices
• Generous employee benefits and vacation policy
• Stability and reliability of supporting our parent company, PulteGroup, the nation’s 3rd largest homebuilder

Budgeted Salary Range: $100,000 to $110,000 annually depending upon experience.

This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.

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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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